Creative Solutions in Healthcare Promotes Chelsea Jordan to Vice President of Data Integration and Payroll, Reinforcing Commitment to Innovation and Operational Excellence
Creative Solutions in Healthcare, the nation’s largest privately held skilled nursing provider, has announced the promotion of Chelsea Jordan to Vice President of Data Integration and Payroll. The appointment is a strategic move that reflects the company’s deepening investment in leveraging data and technology to streamline operations, improve patient outcomes, and support its growing network of over 160 facilities.
This promotion is more than just a recognition of individual excellence—it underscores the company’s forward-looking vision in an industry undergoing rapid transformation. With long-term care providers across the country facing mounting challenges including workforce shortages, administrative complexity, and increased regulatory scrutiny, Creative Solutions in Healthcare is stepping up with a leadership model that prioritizes efficiency, innovation, and data-driven decision-making.
A Leader at the Intersection of Technology and Care
Chelsea Jordan brings over 15 years of experience in healthcare operations, with a specific focus on optimizing systems for scalability, transparency, and accuracy. Her promotion to Vice President of Data Integration and Payroll places her at the center of one of the most critical functions in the company: aligning data strategy with day-to-day operations to create meaningful improvements for both staff and residents.
In her expanded role, Jordan will oversee not only payroll processes across the organization but also the integration of real-time analytics, automation tools, and advanced reporting systems that drive actionable insights. This alignment is part of a broader effort to remove friction points in facility management and equip frontline teams with the tools they need to succeed in a fast-paced and highly regulated care environment.
“Creative Solutions in Healthcare has never been content to follow industry standards—we’re here to raise them,” said Gary Blake, President and CEO of Creative Solutions in Healthcare. “Chelsea’s new role is part of our ongoing investment in doing things differently, and doing them better, for the future of long-term care.”
Leading Through Innovation: A Proven Track Record
Jordan’s appointment is the latest in a series of strategic moves by Creative Solutions to solidify its leadership in technological innovation within the senior care space. The organization has built a reputation as an early adopter of cutting-edge systems—from predictive staffing analytics to AI-driven referral tools. This tech-forward approach enables its facilities to operate with greater precision and agility in a sector that is traditionally burdened by legacy systems and outdated processes.
Among the most notable recent developments is the company’s partnership with CoreCare to launch Launch Pre-Admit, the industry’s first AI-powered solution that evaluates skilled nursing facility (SNF) referrals in under a minute. This tool reduces administrative workload and accelerates decision-making during one of the most critical moments in patient care transitions. The release of Launch Pre-Admit follows the deployment of several other proprietary tools, including COVR and DataIQ—platforms designed to centralize financial dashboards and deliver real-time performance insights to facility leaders.
“These initiatives are more than just technological add-ons—they’re a fundamental shift in how we think about operations,” Blake explained. “We’ve always believed that smart use of data is one of the best tools we have to improve lives, both for the people we care for and for the teams who provide the care. We’re confident that Chelsea, along with our technology and vendor partners, will help us continue to lead this charge.”
Redefining the Payroll Function in Healthcare
Historically seen as a back-office function, payroll is now being reimagined at Creative Solutions as a strategic pillar of organizational performance. Under Jordan’s leadership, payroll is being transformed into a data-informed function that not only ensures accuracy and compliance but also supports staff engagement, retention, and productivity.
One of the priorities Jordan is expected to champion is streamlining pay practices to reduce administrative overhead for frontline employees. This includes exploring tools that allow real-time access to payroll data, mobile-enabled solutions for timekeeping, and simplified reporting structures that minimize human error. By automating and integrating these systems, the company aims to free up staff time and enable caregivers to focus more directly on resident needs.
Additionally, Jordan’s role includes collaborating across departments to ensure that data captured through payroll and HR systems feeds into broader analytics platforms. This holistic approach creates a feedback loop where facility leaders can identify staffing patterns, track overtime, forecast future needs, and implement timely interventions to address potential inefficiencies.
Empowering Teams, Enhancing Outcomes
At the core of Creative Solutions in Healthcare’s strategy is the belief that empowered teams drive better resident outcomes. The company’s dual focus on staff support and resident care is evident in how it designs its operational structure. Through Jordan’s promotion, the organization is reinforcing its commitment to reducing the day-to-day burdens faced by caregivers—enabling them to deliver high-quality, personalized care without being bogged down by outdated systems or inefficient workflows.
This philosophy is especially important in today’s post-acute care landscape, where workforce challenges continue to impact care quality. The Bureau of Labor Statistics projects that long-term care will be one of the fastest-growing segments of the healthcare industry in the coming decade, yet staffing shortages remain a persistent concern. Creative Solutions is tackling this head-on by investing in tools that not only optimize how people work but also improve job satisfaction and employee retention.
“Every second we can save our staff from administrative tasks is a second they can spend with a resident. That’s the ultimate measure of success,” said Blake.
A Broader Industry Shift Toward Data-Driven Leadership
Jordan’s promotion also signals a broader trend within the healthcare industry: the growing importance of data integration in executive leadership. As payment models evolve from fee-for-service to value-based care, and as transparency around outcomes becomes a competitive differentiator, organizations are increasingly looking to leaders who can bridge the gap between clinical operations and digital strategy.
In senior care especially, where margins are often thin and regulatory pressures high, the ability to harness data for proactive decision-making is no longer a luxury—it’s a necessity. Creative Solutions in Healthcare is responding to this reality by building a leadership team that understands not just the technical dimensions of data but also the human impact of how that data is used.
“Chelsea understands that data isn’t just numbers on a screen—it’s the story of how we care for people. Her approach reflects the values we stand for as an organization,” added Blake.
Sustaining Innovation and Growth
As Creative Solutions in Healthcare looks to the future, Jordan’s expanded role is expected to play a key part in sustaining the company’s growth and innovation trajectory. With more than 160 facilities already in its portfolio and continued expansion on the horizon, the company is building the infrastructure necessary to scale without compromising on quality or responsiveness.
In a healthcare environment that is becoming more complex by the day, Creative Solutions’ approach offers a blueprint for what success can look like: a seamless integration of people, processes, and technology all working in concert to deliver exceptional care.
Founded in 2000, Creative Solutions in Healthcare is the largest privately held skilled nursing operator in the United States. Headquartered in Fort Worth, Texas, the company owns and operates more than 160 skilled nursing and long-term care facilities across the country. Its mission is to provide compassionate, high-quality care through innovation, operational excellence, and a commitment to the well-being of both residents and staff.
