Waystar Named Top Healthcare Payments Software Platform by MedTech Breakthrough for the Fourth Year in a Row
Waystar (Nasdaq: WAY), a leading healthcare payments software provider, has once again been recognized by MedTech Breakthrough, earning the prestigious title of Best Overall Healthcare Payments Solutions Provider for 2025. This latest accolade marks the fourth consecutive year the company has been honored by the independent market intelligence organization, further cementing Waystar’s status as a driving force in the healthcare technology landscape.
Over the years, MedTech Breakthrough has highlighted Waystar’s achievements in multiple categories, previously awarding the company for Healthcare Payments Innovation and naming it Best New Technology Solution for Healthcare Payments. This year’s award reflects Waystar’s continued momentum in addressing some of healthcare’s most pressing operational and financial challenges.
Addressing Administrative Waste with Intelligent Automation
The U.S. healthcare system remains one of the most complex and administratively burdensome in the world, with providers navigating a labyrinth of payers, coding systems, billing requirements, and revenue cycle management (RCM) tasks. According to recent estimates, administrative waste in healthcare costs the system hundreds of billions of dollars annually. Fragmented technologies and inefficient payment processes continue to drain time, resources, and revenue from hospitals, practices, and health systems.
Amid this persistent friction, Waystar has emerged as a solutions-oriented innovator, leveraging advanced technologies to streamline healthcare payments and revenue cycle operations. At the center of its approach is a growing portfolio of AI-powered capabilities and automation tools designed to accelerate workflows, reduce manual effort, and improve financial outcomes for healthcare providers.
Introducing AltitudeAI™ and Generative AI Capabilities
One of Waystar’s most significant milestones over the past year was the launch of AltitudeAI™, a comprehensive suite of artificial intelligence-powered features aimed at transforming how healthcare organizations manage payment processes. Unveiled as part of Waystar’s broader innovation roadmap, AltitudeAI integrates predictive analytics, real-time decision support, and advanced automation into a single platform.
In addition, the company recently debuted a series of first-to-market generative AI solutions during its Innovation Showcase, capturing industry attention for the tools’ practical applications in streamlining complex administrative workflows. These tools have already demonstrated substantial performance gains. For instance, one AI capability enables providers to reduce claim denial appeal times by up to 70%, while another shortens denial prevention workflows from three days to just three minutes.
Such improvements not only enhance revenue cycle performance but also allow healthcare staff to shift focus from tedious administrative tasks to higher-value activities, such as patient engagement and clinical decision-making.
“Our mission is to simplify healthcare payments so providers can focus on delivering exceptional care,” said Matt Hawkins, Chief Executive Officer of Waystar. “We’re honored that MedTech Breakthrough has recognized our work for the fourth consecutive year. This award is a reflection of our team’s dedication to innovation and our commitment to empowering more than a million providers across the country.”
Recognition Across the Healthcare Technology Landscape
Waystar’s MedTech Breakthrough win adds to a growing list of industry accolades in 2024 and 2025, each highlighting the company’s continued leadership in revenue cycle management and healthcare financial technology.
- Black Book Market Research™ named Waystar the #1 healthcare payments solution in eight out of 18 artificial intelligence categories, underscoring its dominance in AI-driven healthcare applications.
- Best in KLAS®, a respected benchmark in the healthcare IT industry, recognized Waystar in two revenue cycle categories, further affirming the company’s impact on operational efficiency and client satisfaction.
- Forbes also included Waystar in its inaugural list of Most Trusted Companies in America, a designation based on transparent business practices, corporate responsibility, and customer trust.
Each of these recognitions reflects not just innovation, but also execution — delivering measurable value and trust at scale.
The Role of MedTech Breakthrough
The award presented to Waystar comes from the MedTech Breakthrough Awards program, an initiative of MedTech Breakthrough — a respected independent organization that evaluates and honors excellence across digital health and medical technology sectors globally. The awards program seeks to identify the most innovative and effective companies, products, and solutions across a wide range of categories, including:
- Telehealth and Virtual Care
- Clinical Administration
- Electronic Health Records (EHR)
- Patient Engagement Technologies
- Medical Devices
- Medical Data and Privacy Tools
This year’s program saw thousands of nominations from digital health innovators around the world, making Waystar’s win even more notable.
“Our awards are designed to spotlight companies that are solving real problems in healthcare with smart, scalable solutions,” said James Johnson, Managing Director at MedTech Breakthrough. “Waystar stood out for its demonstrated ability to reduce administrative waste, drive real-world outcomes, and lead the way with AI-powered innovation. Their impact on the financial health of providers — and, by extension, the patient experience — is significant.”
Scaling Innovation to Meet Industry Demands
With over one million providers across hospitals, physician groups, ambulatory clinics, and other healthcare organizations relying on Waystar’s platform, the company’s reach is extensive. From small practices to large health systems, Waystar’s unified payments platform enables organizations to automate claims processing, improve patient collections, and optimize reimbursement, all while maintaining compliance and financial integrity.
Notably, Waystar has also focused on making its platform intuitive and easy to integrate — ensuring that organizations can adopt and benefit from AI-driven tools without significant retraining or disruption. This focus on usability, coupled with enterprise-grade security and interoperability, has helped drive broad adoption and strong client satisfaction.
As the healthcare industry continues to undergo digital transformation, particularly in the wake of increased financial pressures and workforce shortages, companies like Waystar will play a pivotal role in shaping the future of healthcare operations. By investing in scalable technologies such as machine learning, robotic process automation, and generative AI, Waystar is not just responding to current market needs — it is helping define the next generation of healthcare infrastructure.
For providers, this means greater agility, less time spent on repetitive tasks, and a renewed focus on what matters most: delivering quality patient care.
“We’re just getting started,” said Hawkins. “There is tremendous opportunity ahead to reduce waste, improve outcomes, and build a more sustainable and human-centered healthcare system. At Waystar, we’re excited to be part of that future.”
