ModMed Expands gGastro Suite With New AI-Powered Capabilities for Gastroenterology

ModMed Expands gGastro Suite With New AI-Powered Capabilities for Gastroenterology

ModMed, a leading provider of AI-powered software and services for specialty medical practices, has announced the expanded ModMed gGastro Suite, marking the latest phase of a multi-year investment focused on bringing artificial intelligence, connected workflows, and modernized technology to gastroenterology practices.

The expanded suite is designed to address some of the most persistent operational challenges facing gastroenterology organizations today, including documentation demands, staffing pressures, rising operating costs, reimbursement challenges, and fragmented technology systems.

With new AI-powered capabilities spanning clinical documentation, ambulatory surgery center (ASC) workflows, revenue cycle management (RCM), and practice operations, ModMed aims to provide gastroenterology practices with a more connected technology environment.

The expanded ModMed gGastro Suite combines clinical, procedural, administrative, financial, and patient engagement capabilities within a single ecosystem designed specifically for gastroenterology.

Expanding AI Across the Gastroenterology Practice

The new suite represents a significant expansion of ModMed’s existing gastroenterology technology platform.

The original ModMed gGastro Suite included ModMed gGastro EHR, ModMed ASC, ModMed gPM, and ModMed Patient Engagement. The expanded platform now incorporates ModMed Scribe and the ModMed RCM AI Platform, extending AI capabilities into both clinical documentation and financial operations.

According to ModMed, the goal is to bring greater intelligence directly into the workflows used by gastroenterologists and their teams every day.

Sam Cicogna, General Manager of Gastroenterology at ModMed, said the company has embedded new intelligence directly into GI workflows while maintaining the flexibility physicians need to manage clinical documentation.

The suite brings together clinic EHR functionality, ASC workflows, endoscopy reporting, practice management, and billing within a unified ecosystem.

This approach is intended to help gastroenterologists chart more naturally, customize templates during their workflows, and retain control over their clinical documentation.

Addressing Operational Pressures in Gastroenterology

Gastroenterology practices are operating in an increasingly challenging healthcare environment.

Rising costs, staffing shortages, administrative demands, and reimbursement pressures can create significant challenges for physician practices and healthcare organizations. At the same time, GI practices frequently need to coordinate care across office visits, endoscopy procedures, ASCs, billing operations, and follow-up activities.

When these functions depend on separate software applications, staff may need to repeatedly enter information or switch between systems.

Disconnected technology can create duplicate administrative work and communication gaps. It can also make it more difficult for practices to maintain visibility across clinical and financial operations.

The expanded ModMed gGastro Suite is designed to address these challenges by bringing multiple workflows together within one gastroenterology-focused ecosystem.

The company’s strategy is centered on connecting the patient journey from scheduling and clinical encounters through procedures, follow-up, billing, and broader practice performance.

Reducing Documentation Burden With AI

One of the most significant additions to the gGastro Suite is ModMed Scribe, an AI-powered clinical documentation solution integrated with ModMed gGastro EHR.

Clinical documentation remains a major administrative responsibility for physicians. Gastroenterologists must document patient encounters accurately while also managing diagnoses, orders, prescriptions, follow-up requirements, and other aspects of patient care.

AI-powered ambient documentation can help reduce the amount of manual work associated with these tasks.

ModMed Scribe is designed to capture natural conversations between patients and providers and use that information to suggest structured clinical notes and diagnosis codes.

The technology can also help support downstream workflows involving prescriptions, laboratory orders, and patient education.

By integrating the technology directly into the gGastro EHR workflow, ModMed aims to reduce the need for physicians to spend additional time completing documentation outside the patient encounter.

The new capabilities are expected to be generally available in early 2027.

Physicians See Potential Time Savings

Early customer experiences highlighted by ModMed suggest that AI-powered documentation can have a meaningful effect on provider workflows.

Tasha Cieslak, CEO of The Gastro Clinic in Louisiana, said ModMed Scribe integrates with the practice’s gGastro EHR and has helped improve the efficiency and timeliness of provider notes.

According to Cieslak, one provider increased patient visits by 10%, while another experienced an improved quality of life as a result of time saved through reduced documentation work.

These examples illustrate the potential value of AI when it is integrated directly into established clinical workflows rather than functioning as a separate technology layer.

For gastroenterology practices, the objective is not simply to introduce AI but to use it to reduce repetitive administrative work while allowing physicians to remain focused on patient care.

Bringing AI Into Revenue Cycle Management

ModMed is also expanding its AI strategy beyond clinical documentation.

The new ModMed RCM AI Platform is designed to bring specialized agentic AI into the financial side of gastroenterology practice operations.

Revenue cycle management can involve substantial amounts of repetitive work, including claims processing, denial management, accounts receivable follow-up, and reimbursement activities.

For GI practices, administrative inefficiencies within the revenue cycle can affect both staff workload and financial performance.

The ModMed RCM AI Platform is designed to help practices address these challenges by supporting workflows intended to reduce denials, improve reimbursement efficiency, accelerate resolution, and lower the cost to collect.

ModMed said preliminary internal analysis has shown that the platform can reduce manual accounts receivable follow-up activities.

The company plans to make the ModMed RCM AI Platform generally available in 2027.

Connecting Clinical and Financial Workflows

The combination of clinical AI and revenue cycle AI is an important part of ModMed’s broader strategy for the gGastro Suite.

Healthcare organizations often manage clinical and financial activities through separate processes. This separation can create administrative friction and make it harder for practices to understand how clinical documentation connects with claims and reimbursement.

By integrating EHR, practice management, billing, and AI-powered RCM capabilities, ModMed aims to create greater continuity across the financial lifecycle of patient care.

This approach could help practices reduce repetitive work while providing staff with more connected workflows.

The company’s goal is to make technology support the complete GI practice operation rather than addressing individual tasks through isolated applications.

Connecting GI Clinics and ASCs

Another major focus of the expanded suite is the connection between gastroenterology clinics and ambulatory surgery centers.

GI physicians frequently provide care across both office and procedural environments. Patients may have an initial office consultation before undergoing an endoscopic procedure and then returning for follow-up care.

When these settings rely on separate systems, clinical and administrative information may need to be transferred manually.

ModMed ASC, including its native Endoscopy Report Writer, is designed to connect procedural workflows with the broader gGastro ecosystem.

The technology links procedural activities with clinical, administrative, and financial workflows.

This connected approach is intended to reduce duplicate data entry, minimize workflow delays, and help practices maintain greater consistency between clinical documentation and billing information.

The integration spans ModMed gGastro EHR, ModMed ASC, gPM, and revenue cycle workflows.

As a result, practices can manage more of the patient journey through a connected platform instead of having to combine multiple standalone systems.

Modernizing the User Experience

ModMed’s investment in gGastro extends beyond artificial intelligence.

The company is also implementing significant user interface and infrastructure improvements across the suite.

These upgrades are intended to create a more modern, intuitive, and responsive experience for gastroenterology practices.

Technology usability is increasingly important for healthcare organizations. Physicians and staff need systems that allow them to quickly access information and complete routine tasks without unnecessary navigation or workflow interruptions.

ModMed is therefore updating the gGastro experience to make everyday interactions more efficient.

One of the first enhanced workflows is an updated My Activities dashboard, which features auto-refreshing scheduling capabilities and additional layout controls.

The company said the first enhanced workflow is expected to be introduced during the current month, with additional updates planned throughout the remainder of the year and into 2027.

Additional Platform Improvements Planned

ModMed also plans to introduce redesigned provider service documentation screens by the end of the year.

Broader environment updates are expected to be completed during the first quarter of 2027.

These improvements are designed to reduce workflow friction while creating a stronger technological foundation for continued AI development.

For gastroenterology practices, the changes are intended to make the platform easier to navigate while supporting the growing number of AI-powered functions being introduced into the ecosystem.

The combination of infrastructure modernization and AI development is expected to give ModMed greater flexibility as it continues to expand its technology offering.

Improving Patient Engagement

The expanded gGastro Suite also addresses the patient side of gastroenterology practice operations.

ModMed Patient Engagement provides tools for digital communication, patient intake, reminders, and other interactions that occur throughout the care journey.

For GI practices, patient coordination can involve multiple steps before and after procedures.

Digital communications can help practices provide information and reminders while supporting administrative teams in managing patient interactions.

By including patient engagement alongside clinical, procedural, and financial capabilities, ModMed aims to create a more comprehensive technology environment for gastroenterology practices.

Supporting the Complete Patient Journey

The broader strategy behind the new ModMed gGastro Suite is to connect the different stages of care and practice operations.

The patient journey may begin with scheduling and intake, continue through an office consultation, move into an endoscopy or other procedure, and then proceed to follow-up, billing, and ongoing patient communication.

Each stage generates information and administrative requirements.

A disconnected technology environment can make it difficult for information to move efficiently between these stages.

The expanded gGastro Suite is designed to address that challenge by bringing these functions together.

The company believes that a connected ecosystem can help practices reduce administrative duplication while improving visibility across clinical and financial operations.

AI as Part of the AI-Powered Practice Strategy

The expanded gGastro Suite also advances ModMed’s broader vision of the AI-Powered Practice in gastroenterology.

Rather than treating AI as a standalone product, ModMed is incorporating intelligence across multiple areas of practice operations.

Clinical documentation is one area where AI can reduce administrative workload. Revenue cycle management represents another opportunity to automate repetitive financial activities.

Together, these capabilities demonstrate how AI can be applied across different parts of the healthcare organization.

ModMed’s strategy is to bring these capabilities directly into existing workflows so that physicians and staff can use them without having to adopt entirely separate systems.

Demonstrating the Expanded Suite at ACG 2026

Gastroenterology professionals will have an opportunity to see the expanded ModMed gGastro Suite at the American College of Gastroenterology Annual Scientific Meeting in Nashville.

The company is scheduled to demonstrate the technology from October 11 through October 13, 2026, at Booth #816.

The demonstrations will focus on the ways the expanded suite can help gastroenterology practices reduce documentation requirements, connect clinic and ASC workflows, streamline revenue cycle operations, and provide greater visibility into practice performance.

The event will provide physicians, executives, administrators, and other GI practice professionals with an opportunity to see how the different components of the platform work together.

Building the Future of Gastroenterology Technology

The expansion of the ModMed gGastro Suite reflects the growing role of AI and integrated technology in specialty healthcare.

Gastroenterology practices face many of the same pressures affecting healthcare organizations across the industry, including administrative complexity, staffing constraints, reimbursement challenges, and demands for greater efficiency.

At the same time, physicians need technology that supports rather than interrupts their clinical work.

ModMed’s expanded platform is designed to address these challenges through a combination of AI-powered documentation, revenue cycle automation, connected clinic and ASC workflows, patient engagement tools, and ongoing user experience improvements.

With ModMed Scribe, the ModMed RCM AI Platform, modernized interfaces, and connected clinical and financial workflows, the company is positioning the gGastro Suite as a comprehensive technology ecosystem specifically designed for gastroenterology.

The company’s continued investment is aimed at helping GI practices reclaim provider and staff time, improve operational efficiency, strengthen revenue performance, and provide a more connected patient experience.

As AI adoption continues to grow across healthcare, the expanded ModMed gGastro Suite represents the company’s effort to bring these technologies directly into the everyday workflows of gastroenterology practices while maintaining a strong focus on usability, clinical documentation, financial performance, and patient care.

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