Ontrak, Inc. (NASDAQ: OTRK), a top AI-driven and telehealth-enabled behavioral healthcare company, has earned HITRUST Risk-based, 2-year (r2) certification for the customer data exchange components of its Ontrak Advanced Engagement System. This certification highlights Ontrak’s steadfast dedication to upholding the highest levels of data security and regulatory compliance.
The HITRUST CSF certification of Ontrak’s Advanced Engagement System highlights our dedication to the highest standards in data protection and compliance. This certification ensures that our Ontrak Identify product suite, a key element of our WholeHealth+ solution, remains at the forefront of secure, AI-driven healthcare engagement, providing reassurance to our partners and exceptional care for our members.
HITRUST CSF® certification integrates healthcare-specific security, privacy, and regulatory requirements from frameworks such as HIPAA, NIST, ISO, and COBIT. Ontrak’s certification, which is valid for two years, underscores our commitment to safeguarding sensitive health information, a critical aspect of the healthcare industry.
Arik Hill, Ontrak’s Chief Information Officer, commented, “Achieving HITRUST CSF certification is more than a mark of distinction; it’s a testament to our promise to protect customer data with the highest level of security and adherence to industry standards.”
The certification process involved a thorough assessment by an Authorized External Assessor, confirming that Ontrak’s Axiom TransSend platform and AWS infrastructure meet HITRUST CSF v11.0.1 Risk-based, 2-year (r2) certification criteria, ensuring a secure and compliant environment for handling customer data.
About Ontrak Health
Ontrak Health (Nasdaq: OTRK) is a leading AI and technology-enabled behavioral healthcare company committed to improving health and saving lives. Ontrak identifies and engages vulnerable behavioral health patients, providing personalized care coaching and tailored treatment pathways to those struggling with anxiety, depression, substance use disorders, and chronic diseases. Our integrated intervention platform combines AI, predictive analytics, and digital tools with extensive care coach interactions to enhance member health, optimize healthcare utilization, and deliver lasting outcomes and savings for healthcare payors.
