Cloud Dentistry Launches Cloud Coaching to Improve Dental Practice Training, Onboarding and Staff Retention
Cloud Dentistry, a technology company known for its workforce solutions for dental practices, has announced the launch of Cloud Coaching, a new virtual, on-demand professional development platform designed to help dental offices train, onboard, and retain employees more effectively. The new solution expands the company’s workforce management offerings beyond recruitment by providing dental teams with accessible, role-specific educational resources that support continuous learning and professional growth.
Developed and reviewed by experienced dental professionals, Cloud Coaching enables dentists, office managers, and practice owners to deliver structured, self-paced training to employees without the time, expense, and logistical challenges associated with traditional in-person education. Accessible directly through the Cloud Dentistry platform, the subscription-based service aims to help practices improve workforce development, standardize training, strengthen employee engagement, and ultimately enhance the quality of patient care.
The launch comes at a time when many dental practices continue to face significant staffing shortages, increasing employee turnover, and growing demands for ongoing compliance training and clinical education. By combining virtual learning with practical workplace training, Cloud Dentistry hopes to provide practices with a flexible solution that supports both operational efficiency and long-term employee retention.
Addressing Workforce Challenges in Modern Dentistry
Recruiting and retaining qualified dental professionals has become one of the industry’s most pressing challenges in recent years. Across the United States, many practices report difficulties filling positions for dental hygienists, dental assistants, front office coordinators, billing specialists, and other critical team members.
Even after successfully hiring employees, practices often face additional challenges, including onboarding new staff, maintaining consistent training standards, keeping employees engaged, and ensuring teams stay current with evolving regulations, technologies, and clinical best practices.
Frequent employee turnover creates operational disruptions that can affect scheduling, patient satisfaction, workplace morale, and financial performance. New employees often require weeks or months of training before becoming fully productive, while existing staff need regular education to adapt to new procedures, regulatory requirements, and technological advancements.
Cloud Dentistry developed Cloud Coaching to help practices address these ongoing workforce challenges by making professional development more accessible and easier to manage.
Expanding Beyond Recruitment
Cloud Dentistry has built its reputation by connecting dental practices with qualified temporary and permanent dental professionals through its workforce platform. However, company leadership recognized that successful hiring is only one part of effective workforce management.
Retaining employees, supporting professional growth, and maintaining consistent office standards are equally important for long-term success.
Cloud Coaching reflects the company’s broader vision of helping dental practices throughout the entire employee lifecycle—from recruitment and onboarding to continuing education and career development.
Instead of viewing workforce support as ending once a position has been filled, Cloud Dentistry aims to provide practices with ongoing resources that help employees continue learning and growing throughout their careers.
A Flexible Virtual Learning Platform
Cloud Coaching is designed as an on-demand virtual education platform that allows dental teams to complete training whenever it best fits their schedules.
Unlike traditional classroom-based instruction, which often requires travel, scheduling coordination, and time away from patient care, the platform allows employees to learn at their own pace.
Office managers can assign specific courses directly through the Cloud Dentistry dashboard, enabling customized training plans for individual employees or entire teams.
This flexibility allows practices to:
- Train new employees during onboarding
- Reinforce office policies and procedures
- Introduce new workflows
- Maintain compliance training
- Support leadership development
- Deliver continuing education
- Refresh clinical knowledge
Because courses remain available online, employees can revisit learning materials whenever additional review is needed.
Developed by Dental Professionals
One of the distinguishing features of Cloud Coaching is that its educational content has been created and reviewed by experienced dental professionals.
This ensures that course materials reflect real-world clinical practice and address the practical challenges encountered in modern dental offices.
Rather than offering generic workplace training, the platform focuses specifically on dentistry, providing guidance tailored to the daily responsibilities of dentists, hygienists, assistants, office managers, treatment coordinators, and administrative staff.
The result is training designed to be immediately applicable within dental practice environments.
Comprehensive Course Library
Cloud Coaching launches with a broad catalog of educational content covering both clinical and administrative topics.
Among the available subjects are:
OSHA Compliance
Dental practices must comply with Occupational Safety and Health Administration (OSHA) regulations governing workplace safety, hazardous materials, bloodborne pathogens, and employee protection.
Cloud Coaching provides courses that help practices understand and maintain OSHA compliance while promoting safer working environments.
HIPAA Training
Protecting patient privacy remains a fundamental responsibility for healthcare providers.
HIPAA-focused courses educate employees regarding confidential patient information, data security, and regulatory compliance.
Regular HIPAA training helps reduce compliance risks while reinforcing proper information management practices.
Infection Prevention
Infection control is one of the cornerstones of safe dental practice.
The platform includes updated guidance on infection prevention procedures, sterilization protocols, personal protective equipment, and clinical safety standards designed to protect both patients and healthcare professionals.
Leadership Development
Strong leadership contributes significantly to successful practice management.
Cloud Coaching offers educational content focused on leadership skills that help dentists, office managers, and supervisors improve communication, employee motivation, conflict resolution, and team management.
Communication Skills
Effective communication supports both patient satisfaction and workplace collaboration.
Courses explore communication techniques that improve interactions among dental team members while strengthening patient relationships and treatment acceptance.
Morning Huddles
Daily morning meetings help practices coordinate schedules, discuss patient needs, anticipate challenges, and improve workflow.
Cloud Coaching provides practical strategies for conducting productive morning huddles that contribute to more organized clinical operations.
Appointment Optimization
Scheduling efficiency plays a major role in dental practice productivity.
Educational content focuses on improving appointment management, reducing scheduling gaps, maximizing chair utilization, and enhancing overall patient flow.
Working Interviews
Hiring the right candidate often involves practical evaluations before permanent employment decisions are made.
The platform offers guidance regarding working interviews, helping practices conduct effective candidate assessments while maintaining compliance and professionalism.
Staffing Success
Additional workforce management courses help practices improve hiring processes, employee retention, workplace culture, and long-term staffing strategies.
Industry Contributions from Dental Leaders
Cloud Coaching also incorporates educational content from recognized organizations and industry experts.
Featured contributors include:
- VELscope
- ReLeaf
These organizations provide educational resources related to evolving dental technologies, clinical innovations, and best practices that help dental professionals remain informed about developments within the industry.
As dentistry continues adopting new diagnostic tools, treatment techniques, and digital workflows, ongoing education becomes increasingly valuable for maintaining high-quality patient care.
Human Resources Education
Beyond clinical training, Cloud Coaching includes dedicated human resources content developed by Humani HR.
These courses help dental practices strengthen employment practices by covering important HR topics such as:
- Hiring procedures
- Employee management
- Workplace policies
- Performance management
- Employment compliance
- Staff development
- Organizational best practices
Providing HR education alongside clinical training allows practices to strengthen both operational and people management capabilities.
Continuing Education Opportunities
Continuing education remains essential for many dental professionals seeking to maintain licensure and expand clinical knowledge.
Cloud Coaching includes selected courses that offer Continuing Education (CE) credit, allowing participants to satisfy professional education requirements while learning through the same platform used for routine workplace training.
The company also plans to update the educational catalog regularly with new content that reflects changing regulations, emerging technologies, and evolving clinical standards.
Interactive Learning Experience
Rather than relying solely on passive video instruction, Cloud Coaching incorporates interactive learning features designed to reinforce knowledge and improve retention.
These include:
- Knowledge checks throughout courses
- Downloadable educational resources
- Practical implementation materials
- Certificates of course completion
Knowledge assessments help confirm learner understanding before moving to subsequent topics, while downloadable materials provide reference resources that employees can continue using within daily practice.
Completion certificates also allow office managers to document employee training for internal records and compliance purposes.
Simplifying Employee Onboarding
Onboarding represents one of the most important phases of employee development.
Well-structured onboarding programs improve confidence, reduce early turnover, and accelerate productivity.
Cloud Coaching allows office managers to build customized onboarding pathways by assigning role-specific educational content immediately after hiring.
New employees can complete courses covering:
- Office procedures
- Compliance requirements
- Clinical workflows
- Communication expectations
- Safety protocols
- Practice culture
Because training is delivered digitally, onboarding can begin immediately without waiting for scheduled classroom sessions.
Affordable Pricing Model
Cloud Dentistry has positioned Cloud Coaching as an affordable workforce development solution for practices of varying sizes.
The platform is available through two subscription options:
- $49 per month
- $490 annually
Unlike many enterprise learning platforms that charge licensing fees for each individual user, Cloud Coaching provides unlimited access for an entire dental office under a single subscription.
This pricing model allows practices to train all employees without increasing costs as staffing levels grow.
The platform is available to both existing and new Cloud Dentistry customers directly within their online accounts.
Supporting Long-Term Workforce Development
Company leadership views Cloud Coaching as a natural extension of Cloud Dentistry’s mission to help practices build stronger, more stable workforces.
Chief Executive Officer and co-founder Trey Tepichin explained that dental practices need practical tools to develop employees, reinforce essential skills, and encourage long-term professional growth.
According to Tepichin, Cloud Coaching enables employers to continue investing in their teams long after hiring has been completed, helping practices strengthen employee engagement while supporting career development.
The platform reflects a shift toward continuous workforce development rather than viewing training as a one-time event during onboarding.
Recognition for Workforce Innovation
The introduction of Cloud Coaching follows another significant milestone for Cloud Dentistry.
The company recently received the 2026 ADSO Innovation Award from the Association of Dental Support Organizations (ADSO) in recognition of its contributions to workforce solutions within dentistry.
The award highlights Cloud Dentistry’s ongoing efforts to help dental organizations recruit, retain, and manage both clinical and administrative professionals more effectively.
Cloud Coaching builds upon that recognition by expanding the company’s services beyond staffing to include education, training, and employee development.
The launch of Cloud Coaching marks an important expansion of Cloud Dentistry’s workforce solutions, providing dental practices with a comprehensive platform for employee training, onboarding, continuing education, and professional development. As staffing shortages, workforce retention, and compliance requirements continue to challenge dental organizations, the new virtual learning solution offers a flexible and cost-effective approach to strengthening team performance while reducing reliance on traditional in-person training.
By combining role-specific educational content, interactive learning tools, continuing education opportunities, and affordable office-wide access, Cloud Coaching aims to help practices create more consistent workplace standards, improve employee satisfaction, and enhance patient experiences. As dental practices increasingly seek technology-driven solutions to workforce management, Cloud Coaching positions Cloud Dentistry as a provider not only of recruitment services but also of long-term professional development resources that support the evolving needs of modern dental care.
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