Henry Schein and Henry Schein One Highlight Dental Technology Innovation and Strategic Solutions at Dykema’s 12th Annual DSO Conference
Henry Schein and its technology affiliate, Henry Schein One, played a prominent role at Dykema’s 12th Annual Definitive Conference for Dental Service Organizations (DSOs), held from August 6–8, 2025, at the Gaylord Rockies Resort & Convention Center in Aurora, Colorado. The event brought together leaders, innovators, and decision-makers from across the dental industry to discuss the evolving needs of DSOs, emerging technologies, and strategies for achieving sustainable growth.
Throughout the conference, Henry Schein and Henry Schein One showcased a range of strategic tools, scalable technology solutions, and expert guidance designed to help DSOs streamline operations, boost patient engagement, and achieve operational excellence.
Bill Harrison, Vice President of Strategic Accounts at Henry Schein, emphasized the importance of participating in this annual gathering.
It was a wonderful opportunity to once again join Dykema’s Annual DSO Conference to meet with the industry and showcase how Team Schein helps DSOs integrate their clinical workflows, generate case acceptance and growth, and elevate with improved operations,” Harrison said. “Our mission is to deliver the solutions that healthcare professionals rely on to help enhance the performance of their practice and ultimately help enhance the lives of their patients.”
Interactive Demonstrations and Tailored Consultations
A key feature of Henry Schein and Henry Schein One’s presence at the conference was the opportunity for attendees to engage directly with company experts through personalized demonstrations and consultations. These one-on-one sessions allowed DSO leaders to explore customized solutions aimed at improving clinical outcomes, enhancing efficiency, and supporting business growth.
Henry Schein’s booth featured a comprehensive array of offerings, including enhanced supply chain and formulary management systems, advanced equipment tracking, and tools for de novo planning and execution. The company also demonstrated its wide range of clinical solutions, from innovative product offerings to specialty-focused educational resources.
In addition, Henry Schein underscored its commitment to specialty care, offering supplies and support for endodontics, implants and oral surgery, and orthodontics. Its portfolio also includes infection control products, restorative and preventative materials, hand instruments and repair services, and small equipment—ensuring DSOs can access complete, reliable solutions.
Team Schein experts highlighted how these offerings align with DSOs’ need to maintain high-quality patient care while optimizing financial performance, helping practices scale without compromising standards.
Showcasing Dentrix Ascend and AI-Powered Innovations
Henry Schein One, the company’s dental technology arm, placed a spotlight on Dentrix Ascend, its flagship cloud-based practice management platform built to power the future of dental care. Live demonstrations allowed attendees to explore cutting-edge features such as:
- Automated eligibility verification to streamline insurance workflows and reduce administrative delays.
- Native multi-location digital forms, enabling standardized patient intake across multiple DSO sites.
- AI-assisted diagnostics to enhance clinical decision-making and improve treatment acceptance rates.
Henry Schein One positioned these innovations as essential tools for breaking down operational silos, reducing inefficiencies, and accelerating revenue cycles.
The booth also featured eAssist, Henry Schein One’s remote billing service designed to optimize collections and minimize administrative burdens for dental practices. By outsourcing billing processes, DSOs can maintain a sharper focus on patient care while improving financial outcomes.
DSOs don’t scale on siloed systems and patchwork platforms,” noted Dr. Ryan Hungate, Chief Clinical and Strategy Officer at Henry Schein One. “They scale when everything—eligibilities, patient forms, imaging, cost estimates—flows through a single connected experience. That’s what we’re delivering. One centralized platform, built for growth, so DSOs can move faster, operate smarter, and drive more consistent care at every location.
Henry Schein One’s vision centers on empowering DSOs to standardize operations across locations, eliminate redundant processes, provide accurate and transparent cost estimates, and ensure seamless communication between clinical, administrative, and billing teams.
Supporting Women Leaders in Dentistry
On August 6, Henry Schein One sponsored ASCEND, the fifth annual Women in DSO® networking reception. This gathering celebrates the leadership and achievements of women making significant contributions to the dental industry. The event served as both a networking platform and a recognition of the progress made toward greater gender representation in DSO leadership roles.
Ali Hyatt, Chief Customer and Growth Officer at Henry Schein One, delivered remarks during the event, sharing her insights on the importance of empowering women in dental technology and supporting pathways for career advancement. Attendees engaged in meaningful conversations, expanded their professional networks, and exchanged ideas on how to further strengthen women’s influence across the industry.
Industry Expertise on the Main Stage
In addition to their booth presence, Henry Schein executives contributed their expertise to high-profile panel discussions, addressing some of the most pressing topics in dentistry today.
Stanley M. Bergman, Chairman of the Board and CEO of Henry Schein, participated in the panel “Lessons in Leadership” alongside Bob Fontana, Founder and CEO of the Aspen Group. Moderated by Brian Colao, the discussion explored leadership strategies that drive innovation, foster resilience, and sustain growth in the ever-changing dental sector.
Bergman also joined the session “Building and Leading a Recession Proof Organization”, where he was joined by Victoria Garcia, Dr. Aman Kaur, and DeAnn McClain, with Kristin Omstein serving as moderator. Panelists discussed how DSOs can adapt to economic challenges by focusing on operational efficiency, financial agility, and patient-centered care.
Sara Dillon, Henry Schein’s Chief Data Officer, shared the stage in “The Future of Private Equity: Tech & Data for High Performing DSOs.” Alongside Steve Bilt, Co-Founder and CEO of Smile Brands, Inc., and Justin Puckett, President of MB2 Dental Solutions, Dillon discussed how data analytics and advanced technology are transforming investment strategies, enabling DSOs to operate more effectively and deliver measurable results.
Driving Growth Through Technology and Partnership
Henry Schein’s strong presence at Dykema’s 12th Annual DSO Conference underscores its position as a trusted partner to DSOs, offering an unmatched combination of technology, products, and expertise. The company’s holistic approach—integrating supply chain solutions, clinical support, and practice management technology—provides DSOs with the tools they need to scale successfully while maintaining a focus on patient care.
Henry Schein One’s emphasis on unified, cloud-based platforms reflects a growing trend in the dental industry toward connected systems that enhance collaboration, efficiency, and patient satisfaction. By addressing both the operational and clinical aspects of dental care delivery, Henry Schein and Henry Schein One are shaping the future of how DSOs operate.
The company’s participation in leadership panels, technology demonstrations, and industry networking events at Dykema’s conference reinforces its role not only as a solutions provider but also as a thought leader committed to advancing dental care through innovation and strategic collaboration.
As DSOs continue to evolve and expand, Henry Schein’s message at the conference was clear: growth, operational excellence, and exceptional patient care are best achieved through integrated solutions, connected technology, and strong industry partnerships.
