Eyebot and The Framery Partner to Transform Vision Care Experience in Greater Salt Lake City
Residents of the greater Salt Lake City area now have access to a faster and more convenient way to update their glasses prescriptions and shop for eyewear, thanks to a new partnership between Eyebot and The Framery at 1-800 Contacts. The collaboration introduces innovative vision-testing kiosks at two major shopping destinations, creating a seamless experience that combines prescription renewal and eyewear shopping in a single visit.
Beginning June 3, Eyebot kiosks became available at Layton Hills Mall in Layton, Utah, and Valley Fair Mall in West Valley City, Utah. These locations allow visitors to complete a vision assessment, obtain a doctor-reviewed glasses prescription when eligible, and browse a wide selection of eyewear options from The Framery.
The partnership reflects a shared commitment by both companies to improve accessibility, convenience, and affordability in vision care. By bringing advanced eye-testing technology directly into retail environments, Eyebot and The Framery aim to simplify a process that has traditionally required scheduling appointments, visiting eye care clinics, and waiting days or even weeks for updated prescriptions.
Making Vision Care More Accessible
For many people, updating a glasses prescription can be a time-consuming task that competes with busy schedules. Eyebot was created to address this challenge by providing a streamlined solution that helps consumers maintain accurate prescriptions without the need for a traditional office visit for routine prescription updates.
The Eyebot kiosk experience is designed to be user-friendly and efficient. Visitors begin by completing a brief intake process before undergoing a series of vision tests. Using sophisticated refraction, lensometry, and visual acuity technologies, the system gathers the measurements necessary to determine an updated glasses prescription.
The entire process typically takes 15 minutes or less. While the kiosk is not intended to replace comprehensive eye health examinations performed by eye care professionals, it offers a convenient alternative for individuals seeking routine prescription updates. An onsite assistant is always available to guide users through the process and answer any questions, ensuring a smooth and comfortable experience.
Once testing is completed, the collected information is securely transmitted to a licensed eye doctor for review. If the individual qualifies, the doctor reviews the results, writes the prescription, and delivers it shortly afterward. This doctor-reviewed approach helps maintain professional oversight while significantly reducing the time required to obtain a new glasses prescription.
Bringing Technology and Retail Together
The partnership between Eyebot and The Framery demonstrates how technology can be integrated into retail environments to improve customer experiences. By placing vision-testing kiosks directly inside shopping malls, consumers can conveniently update their prescriptions while running errands, shopping, or spending time with family and friends.
Following the vision assessment, customers can immediately begin exploring eyewear options. Each kiosk includes a curated selection of frames that shoppers can try on in person. This hands-on experience allows consumers to evaluate styles, fit, and comfort before making a purchase decision.
In addition to the frames displayed onsite, shoppers gain access to The Framery’s extensive online catalog featuring hundreds of eyewear styles. The collection includes options designed to meet a wide range of fashion preferences and lifestyle needs, with prices starting at $79. Premium prescription lenses are included with every purchase, providing customers with a comprehensive eyewear solution.
The integration of prescription services and eyewear shopping creates a seamless journey that eliminates many of the traditional barriers associated with obtaining new glasses. Rather than visiting multiple locations or scheduling separate appointments, consumers can complete the entire process in one convenient setting.
A Shared Vision for Customer Convenience
According to Eyebot leadership, the partnership represents an important step toward making vision care more accessible to broader communities.
Matthias Hofmann, co-founder and Chief Executive Officer of Eyebot, emphasized the company’s mission of simplifying the process of obtaining prescriptions and eyewear.
He noted that purchasing glasses should be as straightforward as buying everyday retail products. The collaboration with The Framery reflects a shared dedication to providing affordable and convenient vision care solutions while expanding access to consumers throughout the greater Salt Lake City region.
The launch in Utah marks another milestone in Eyebot’s broader effort to modernize vision care delivery through technology-driven solutions. By reducing friction in the prescription renewal process, the company hopes to encourage more individuals to keep their prescriptions current and maintain optimal vision.
The Framery Enhances the Customer Experience
For The Framery at 1-800 Contacts, the partnership builds upon a long-standing commitment to delivering exceptional customer service within the vision care industry.
The company has spent decades developing customer-focused programs designed to make purchasing eyewear easier and more convenient. The addition of Eyebot’s technology further enhances that mission by helping customers obtain updated prescriptions quickly and efficiently.
Amy Larson, President of The Framery at 1-800 Contacts, highlighted the significance of combining advanced vision-testing technology with the company’s customer-centric approach. She explained that the collaboration creates a streamlined and accessible experience that empowers customers to confidently select eyewear that suits their needs and preferences.
The launch carries special significance because Salt Lake City is The Framery’s hometown market. Introducing the new service in the community where the company has established deep roots adds an extra layer of meaning to the partnership and reinforces its commitment to serving local consumers.
Comprehensive Benefits for Eyewear Shoppers
Customers who purchase eyewear through The Framery gain access to a variety of benefits designed to enhance value and satisfaction.
Every order includes premium prescription lenses equipped with scratch-resistant coatings, anti-glare treatment, and 100% ultraviolet protection. These features help improve durability, visual comfort, and long-term eye protection.
Additional customer benefits include free shipping and free returns, making online shopping more convenient and reducing purchase risk. The company also offers its 60-Day Delight Guarantee, providing consumers with added confidence in their eyewear investment.
To further support the buying process, shoppers can use a virtual try-on tool that allows them to preview frame styles digitally before making a selection. The Framery’s Try Before You Buy program provides another layer of convenience by enabling customers to test up to two pairs of frames at home for 15 days at no cost.
The company also guarantees prescription accuracy. If customers are not satisfied with their purchase for any reason, The Framery offers hassle-free return options, reinforcing its commitment to customer satisfaction.
Convenient Mall Locations
The first Eyebot kiosk location can be found at Layton Hills Mall near Dillards, making it easily accessible to shoppers visiting one of the region’s popular retail destinations.
The second kiosk is located at Valley Fair Mall in West Valley City. Visitors can find the kiosk in the North corridor near the Nerd Store, providing another convenient option for consumers throughout the Salt Lake City metropolitan area.
These strategically selected locations help maximize accessibility for residents seeking a faster and more efficient way to manage their vision care needs.
The partnership between Eyebot and The Framery represents a growing trend toward technology-enabled healthcare services that prioritize convenience without sacrificing professional oversight. By combining advanced diagnostic technology, licensed doctor review, and immediate access to eyewear shopping, the collaboration delivers a modern vision care experience tailored to today’s consumers.
As demand for accessible healthcare solutions continues to increase, initiatives like this may serve as a model for future innovations in the vision care industry. For residents across the greater Salt Lake City area, the launch provides a new way to update prescriptions, shop for glasses, and maintain clear vision—all within a single, streamlined experience.
About The Framery at 1-800 Contacts
The Framery by 1-800 Contacts brings 30 years of vision care expertise, smart technology, and unbeatable service to the way you shop for glasses. Our mission is simple: make finding the perfect pair easy, convenient, and accessible for everyone. Complete pairs start at just $79 at theframery.com.
Eyebot is expanding access to doctor-verified eyeglass prescriptions through its automated vision test kiosk, delivering fast, affordable results without appointments or insurance. Founded in 2021, Eyebot combines advanced vision technology with clinical oversight—every prescription is reviewed and written by a licensed eye doctor. Eyebot is backed by the National Science Foundation and leading investors including General Catalyst. Eyebot kiosks can be found at leading optical retail locations across the United States.
Eyebot is designed for adults ages 18–64 with no known eye conditions and does not replace comprehensive eye exams; the company actively encourages ongoing in-person care. Its mission is to make vision care more accessible, convenient, and affordable for everyone
