Universal Health Services, Inc. Publishes 2025 Annual Report: Strong Growth, Expanded Care Access, and Accelerated Innovation
Universal Health Services, one of the largest and most respected providers of hospital and healthcare services in the United States, has released its 2025 Annual Report, highlighting a year marked by operational growth, strategic investments, and continued innovation across its care delivery network.
The report reflects the organization’s ability to scale services while maintaining quality care standards, even amid a rapidly evolving healthcare landscape. Through its extensive network of subsidiaries, UHS demonstrated strong performance across both its Acute Care and Behavioral Health divisions, while also advancing its long-term strategy centered on technology, patient experience, and value-based care.
Strong Operational Performance in 2025
During 2025, UHS delivered care through approximately 5.8 million patient encounters, showcasing the breadth and reach of its services. The organization employed around 101,500 individuals globally, including nearly 26,000 nurses, emphasizing its role as a major healthcare employer and contributor to workforce development.
Financially, the company reported $17.4 billion in revenue, representing a 9.7% increase compared to 2024. This growth was supported by continued demand for healthcare services, expansion of facilities, and strategic operational improvements.
In addition, UHS invested approximately $1 billion in capital expenditures during the year. These investments were directed toward upgrading medical equipment, expanding healthcare facilities, and modernizing infrastructure—ensuring that patients receive care in technologically advanced and efficient environments.
Acute Care Division: Expanding Reach and Enhancing Care Delivery
UHS’s Acute Care Division continued to demonstrate strong performance and steady growth throughout 2025. The division recorded over 347,700 inpatient admissions, reflecting consistent demand for hospital-based care services.
Patients in this segment accounted for more than 1.7 million patient days, highlighting the scale of inpatient care provided across the system. Additionally, emergency services remained a critical component, with the division handling approximately 1.7 million emergency room (ER) visits during the year.
The Acute Care Division operates across 29 hospitals and 49 ambulatory care locations, including 35 freestanding emergency departments (FEDs). These FEDs play an increasingly important role in improving access to urgent care, particularly in underserved or rapidly growing communities.
Beyond expanding physical infrastructure, UHS also continued to strengthen its physician network. The organization made strategic investments to attract and retain healthcare professionals, ensuring continuity of care and improved patient outcomes.
Another key development was the expansion of its Accountable Care Organization (ACO) initiatives. By 2025, UHS was managing over 200,000 value-based care lives, signaling its commitment to shifting from volume-based care models to outcomes-driven healthcare delivery. This transition supports better patient outcomes while optimizing cost efficiency across the system.
Behavioral Health Division: Scaling Services to Meet Growing Demand
UHS’s Behavioral Health Division remains one of the largest providers of mental health services in the United States, and its growth continued in 2025. The division recorded more than 473,000 admissions and delivered approximately 6.5 million patient days, reflecting increasing demand for mental health and addiction treatment services.
The division operates across an extensive network of 346 facilities, offering a wide range of services including inpatient care, outpatient programs, and specialized treatment options.
In 2025, UHS expanded its outpatient presence to 119 locations, improving accessibility for patients who require ongoing care but do not need hospitalization. Outpatient services are a critical component of modern behavioral healthcare, allowing for early intervention and continuity of treatment.
Additionally, the company added 170 inpatient beds across new and existing facilities in the United States. This expansion helps address capacity challenges and ensures that more patients can access timely care.
Patriot Support Programs: Dedicated Care for the Military Community
A standout initiative within the Behavioral Health Division is the company’s Patriot Support Programs (PSP), which provide specialized care for members of the military community. These programs are designed to address the unique mental health needs of active-duty service members, veterans, and their families.
By 2025, UHS had established a network of more than 30 PSP-designated facilities nationwide. These centers offer tailored services, including trauma-informed care, treatment for post-traumatic stress disorder (PTSD), and support for substance use disorders.
The continued expansion of PSP reflects UHS’s commitment to serving those who have served, ensuring that military personnel and their families receive high-quality, specialized behavioral healthcare.
Advancing Innovation Through Technology and AI
In response to the increasingly complex healthcare environment, UHS has placed a strong emphasis on innovation and technology. During 2025, the company accelerated its adoption of advanced digital tools and artificial intelligence (AI) to improve patient outcomes and operational efficiency.
One of the key highlights is UHS’s collaboration with General Catalyst, a prominent investment and transformation partner, aimed at driving innovation in healthcare delivery.
The company also invested in Hippocratic AI, focusing on the development of safety-centered AI solutions tailored for healthcare applications. These technologies are designed to enhance clinical decision-making while maintaining patient safety and ethical standards.
In the Behavioral Health Division, UHS expanded the implementation of electronic health records (EHRs), improving data integration, care coordination, and clinical documentation. Enhanced EHR systems enable providers to make more informed decisions and deliver more personalized care.
Operational Efficiency and Revenue Cycle Improvements
UHS also leveraged advanced technologies to optimize its revenue cycle operations, ensuring greater efficiency in billing, claims processing, and financial management. These improvements not only strengthen the company’s financial performance but also reduce administrative burdens on healthcare providers.
A major innovation introduced in 2025 was the rollout of Agentic AI, a next-generation AI capability designed to support patients after discharge. This technology helps monitor recovery, provide guidance, and reduce the likelihood of hospital readmissions.
By enhancing post-discharge care, UHS aims to improve long-term patient outcomes while lowering overall healthcare costs—a key objective in value-based care models.
Leadership Perspective and Future Outlook
Reflecting on the company’s performance, Marc D. Miller, President and Chief Executive Officer of UHS, emphasized the organization’s strategic progress and commitment to its mission.
Our 2025 performance reflects the power of our mission, the strength of our strategy, and the unwavering commitment of our employees,” he said. “With exceptional leadership, a values-driven culture, and a focus on innovation, we continue to deliver high-quality care at scale while driving meaningful growth.”
He further noted that UHS made significant strides in expanding access to care, growing its outpatient footprint, and investing in new facilities, technologies, and partnerships during the year.
Looking ahead, the company remains confident in its ability to build on this momentum in 2026 and beyond. With a strong foundation in place, UHS is well-positioned to continue delivering value to patients, providers, and stakeholders.
The 2025 Annual Report of Universal Health Services highlights a year of robust growth, strategic expansion, and technological advancement. From increasing patient volumes and expanding facilities to embracing AI-driven innovation, the company has demonstrated its ability to adapt and lead in a dynamic healthcare environment.
By focusing on quality care, operational efficiency, and forward-looking investments, UHS continues to strengthen its position as a leader in the healthcare industry—while remaining committed to improving the lives of the millions of patients it serves each year.
About Universal Health Services, Inc.
One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since our inception into an esteemed Fortune 500® corporation, our annual revenues during 2025 were approximately $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™; and in 2025, ranked #271 on the Fortune 500®; and ranked #355 among U.S. companies on Forbes Global 2000 World’s Largest Public Companies.
Our operating philosophy is as effective today as it was upon the Company’s founding in 1979, enabling us to provide compassionate care to our patients and their loved ones. Our strategy includes building or acquiring high quality hospitals in rapidly growing markets, investing in the people and equipment needed to allow each facility to thrive, and becoming the leading healthcare provider in each community we serve.
