
South Australia Launches Sunrise EHR Statewide in All Public Hospitals
South Australia has etched its name in Australian healthcare history, becoming the first state to successfully implement a unified electronic health record (EHR) and patient administration system (PAS) across its entire network of public hospitals. This landmark achievement, a collaborative effort between South Australia Health (SA Health) and Altera Digital Health, signifies a monumental leap forward in the state’s digital healthcare transformation. The activation of the Sunrise™ platform across nearly 100 metropolitan and rural healthcare sites provides clinicians with an integrated, real-time view of patient information, promising enhanced efficiency, improved care coordination, and ultimately, better patient outcomes.
This state-based system seamlessly merges EHR and PAS functionalities into a single, powerful platform. This integration ensures that healthcare professionals, regardless of their location within South Australia, have immediate access to comprehensive patient data. This real-time access fosters a more coordinated and patient-centric approach to care delivery throughout the state’s extensive public health infrastructure.
The deployment of the Sunrise EHR across South Australia’s vast healthcare landscape is a significant stride towards creating a truly connected and efficient healthcare ecosystem. With medical histories, treatment plans, and crucial clinical data now readily available statewide, healthcare providers are empowered to deliver safer, more informed, and timely care to all South Australians.
Overcoming Geographical Challenges in a Vast State
South Australia, the fourth-largest state in Australia, spans an immense 983,482 square kilometers – a landmass exceeding that of any European nation. To illustrate its scale, South Australia is approximately ten times the size of the United Kingdom, four and a half times the size of Germany, and three and a half times the size of Texas. Excluding Alaska, it is larger than any state in the United States.

Despite this expansive geography, South Australia maintains a low population density of roughly 1.7 people per square kilometer. This unique demographic presents considerable challenges in ensuring consistent and high-quality healthcare access across its diverse mix of remote, rural, and metropolitan communities. The successful activation of the Sunrise EHR effectively addresses these challenges. Now, whether a patient seeks care in bustling Adelaide or a regional hospital hundreds of kilometers away, their complete medical record is instantly accessible to the treating clinicians.
Tangible Benefits of a Unified EHR System
The implementation of the Sunrise EHR has ushered in a new era of digital efficiency within South Australian public hospitals, delivering a multitude of key benefits:
- Elimination of Paper-Based Processes: By digitizing patient records, the system streamlines workflows and reduces the inefficiencies associated with manual, paper-based processes.
- Real-time, Data-Driven Decisions: Healthcare professionals can now make faster and more informed clinical decisions with immediate access to comprehensive patient information.
- Seamless Care Transitions: A single, continuous patient record across all South Australian public hospitals ensures smooth and uninterrupted transitions between different care settings.
- Reduced Duplication and Enhanced Safety: Real-time access to clinical data minimizes the need for redundant tests and procedures, thereby improving patient safety and resource utilization.
- Streamlined Operations: Integrated workflows optimize hospital operations and contribute to more effective resource management.
- Improved Communication and Coordination: Enhanced communication between multidisciplinary care teams ensures better-coordinated treatment plans and ultimately improves the overall patient experience.
A Cornerstone of South Australia’s Digital Health Vision
This statewide activation of the Sunrise EHR is a critical component of South Australia’s long-term digital health strategy. This strategy aims to modernize hospital systems and drive improved patient outcomes through the adoption of advanced technological solutions. By embracing the Sunrise EHR, SA Health is strategically future-proofing its healthcare infrastructure, equipping clinicians with the necessary information at the precise moment it is needed to deliver exceptional, patient-centered care.
Demonstrating Real-World Impact
The Sunrise EHR system is already demonstrating its transformative potential across South Australia’s public health network, as evidenced by the following impressive statistics:
- Over 1.5 million individuals now have a Sunrise electronic health record, ensuring continuity of care throughout the state.
- More than 18 million inpatient, outpatient, and emergency department encounters have been meticulously recorded within the system.
- Over 4,900 hospital beds across South Australia are efficiently managed through the Sunrise platform.
- An average of over 9,300 concurrent users actively access the system at any given time, facilitating real-time clinical decision-making.
- An impressive 921,687 patients have received care at multiple Sunrise-enabled sites, clearly demonstrating the system’s effectiveness in seamlessly linking care across different healthcare locations.
A Partnership Built on Innovation and Excellence
Altera Digital Health has played a pivotal role in South Australia’s digital healthcare journey, providing dedicated implementation, comprehensive training, and ongoing support for the rollout of the Sunrise EHR.
Todd Haebich, EVP, APAC at Altera Digital Health, emphasized the significance of this achievement, stating, “The successful activation of Sunrise EHR across all SA public hospitals is a testament to our strong partnership with SA Health. By leveraging the power of a unified, real-time electronic health record, we are helping to drive meaningful improvements in patient care, operational efficiency and clinical collaboration throughout the state.” This collaborative success marks a significant milestone in Australia’s digital health landscape, with South Australia leading the way towards a more connected and efficient healthcare future.