Shearwater Health Earns Great Place to Work® Certification Across U.S., Philippines, and India, Showcasing a Unified Commitment to Employee Well-Being
Shearwater Health, a global leader in clinician-led clinical solutions, has proudly earned the esteemed Great Place to Work® Certification across its operations in the United States, the Philippines, and India. This milestone underscores Shearwater’s unwavering dedication to building a purpose-driven, inclusive, and supportive workplace where employees feel valued, empowered, and inspired to contribute meaningfully to the company’s mission.
The certification is based on extensive employee feedback collected through the internationally recognized Great Place to Work Trust Index™ survey. As the global benchmark for workplace culture assessment, the Trust Index evaluates employee perceptions around fairness, respect, credibility, camaraderie, and pride. For Shearwater Health, earning this certification simultaneously across three diverse geographies affirms the strength and consistency of its organizational culture across borders.
A Culture Built on Listening, Trust, and Purpose
“Being recognized as a Great Place to Work® across our global operations is not just an accolade – it’s a reflection of our unwavering commitment to our employees,” said Jen Bales, Chief Human Resources Officer at Shearwater Health. “We believe that culture isn’t something you can mandate or manufacture – it’s something you steward. It’s about genuinely listening to our employees, valuing their feedback, and taking meaningful action. Our goal is to ensure that every team member feels engaged, heard, and respected, creating an environment where they can thrive and grow.”
That philosophy is deeply embedded in Shearwater’s operational approach. With over 3,000 employees spanning multiple continents, Shearwater Health is acutely aware of the importance of cultivating a unified culture that supports individual development, celebrates diversity, and fosters a sense of belonging. The company continuously invests in its people through leadership development, wellness initiatives, DEI programs, and open feedback channels to ensure the employee experience remains positive and evolving.
Strong Engagement and Standout Trust Index Scores
In preparation for certification, Shearwater conducted its first-ever global engagement survey, achieving an impressive 74% participation rate—well above the minimum requirement in each country. This strong response reflects a high level of engagement and a willingness among employees to share their perspectives candidly.
The results were equally impressive, with high Trust Index scores reported across all three countries:
- India: 90% Trust Index score, with 95% of employees affirming Shearwater is a great place to work
- United States: 82% Trust Index score, with 91% of employees affirming Shearwater is a great place to work
- Philippines: 78% Trust Index score, with 79% of employees affirming Shearwater is a great place to work
These results speak volumes about Shearwater Health’s ability to create a supportive environment across different cultural and regional contexts. In India, the remarkably high level of employee confidence reflects the company’s effective leadership and people-first policies. In the U.S. and the Philippines, the strong scores indicate steady progress in aligning global talent practices with local needs.
Recognition Beyond Certification
This Great Place to Work® Certification adds to a growing list of honors that Shearwater Health has earned in recent years. In the Philippines, Shearwater was recently featured on the 2025 Best Employers list by the Philippine Daily Inquirer, a prestigious accolade that places the company among the top employers in the country. This marked a notable leap from its position the year prior, reinforcing Shearwater’s continuous improvement in employee experience.
Additionally, Shearwater Health is an Alliance Certified Ethical Recruiter, a credential that affirms the company’s commitment to high ethical standards in global recruitment. This certification ensures that Shearwater adheres to principles of fairness, transparency, and accountability when engaging international healthcare talent, particularly nurses and clinicians who relocate for work abroad. In an industry where ethical recruitment remains a critical issue, this recognition further distinguishes Shearwater as a trusted and principled employer.
Empowering Clinicians, Empowering Healthcare
As a company founded and led by clinicians, Shearwater Health’s mission is uniquely aligned with empowering the clinical workforce—not just externally through its partnerships with healthcare systems, but also internally through its own employees. Shearwater provides clinical outsourcing services, clinical process improvement, and staffing support to some of the world’s leading healthcare organizations. But at the heart of its business is a firm belief that supporting healthcare starts with supporting the people who deliver it.
That belief is evident in Shearwater’s strategic focus on professional development and employee empowerment. The company offers robust career advancement opportunities, including continuing education, leadership tracks, and mentorship programs designed to foster talent from within. Employees are encouraged to shape their careers with Shearwater, and many have progressed into leadership roles after starting in frontline or support positions.
“We are committed to not only meeting but exceeding the expectations of our workforce,” added Bales. “Whether someone is just starting their career or is a seasoned professional, we want them to feel like they are part of something meaningful and that their contributions matter.”
A Global Workforce with a Shared Vision
Operating in three vastly different labor markets, Shearwater Health has successfully created a global identity that respects local uniqueness while promoting a shared vision of clinical excellence and workplace integrity. The company regularly hosts cultural exchange events, wellness campaigns, and leadership roundtables to reinforce connection and inclusivity across its teams.
This approach is especially vital in healthcare services, where frontline staff often face high-stress environments. Shearwater proactively provides mental health resources, work-life balance initiatives, and peer support programs to address these challenges. As a result, employee retention and satisfaction remain high—an increasingly rare feat in today’s competitive labor landscape.
Building on a Culture of Trust
For Shearwater Health, this recognition is not the end of a journey—it’s a stepping stone toward further enhancing the employee experience. The company plans to continue using employee feedback to evolve its policies, adapt to emerging needs, and sustain its position as a workplace of choice.
“The data from the Trust Index survey is invaluable,” said Bales. “It gives us insight into what we’re doing well and where we can grow. The real work starts now—ensuring that we maintain this momentum, continue to listen actively, and keep striving to be even better.”
As Shearwater Health continues to expand its global footprint and impact in the healthcare sector, one thing is clear: its success is deeply rooted in the people who power it. The Great Place to Work® Certification validates what its employees already know Shearwater is not just a company that employs people; it’s a company that truly values them.
