Pacific Prime Honored with MediLink-Global Healthcare Insurance Insight Award, Strengthening Commitment to Client-Centric Excellence
Pacific Prime, a globally recognized leader in international health insurance and employee benefits solutions, has been awarded the prestigious Healthcare Insurance Insight Award by MediLink-Global. The accolade was presented during an elegant award ceremony at the luxurious Park Hyatt Beijing, marking another milestone in Pacific Prime’s two-decade-long journey of delivering high-quality, customer-focused insurance solutions.
The Healthcare Insurance Insight Award is one of the highest honors bestowed by MediLink-Global, a prominent international healthcare service and insurance facilitation company. This award recognizes organizations that have demonstrated exceptional foresight, innovation, and dedication in shaping the healthcare insurance industry.
For Pacific Prime, the recognition serves as validation of its long-standing mission: to help individuals, families, and businesses navigate the complexities of global health insurance through expert advice, personalized service, and technological innovation. The company’s unique blend of human expertise and data-driven insights has positioned it as a trusted partner for clients worldwide.
A Celebration of Service Excellence
The award ceremony was a star-studded industry event, attended by senior executives, thought leaders, and innovators from the healthcare, insurance, and employee benefits sectors. Against the backdrop of Beijing’s iconic skyline, the Park Hyatt Beijing provided a fitting venue for honoring achievements that are reshaping the way healthcare and insurance services are delivered.
Representatives from Pacific Prime, including members from its China office and global leadership team, attended the event to receive the award. Their presence highlighted the company’s global reach and its deep local expertise in markets such as China, where the demand for high-quality, flexible, and cross-border medical coverage has been steadily increasing.
In receiving the Healthcare Insurance Insight Award, Pacific Prime was commended for its customer-centric approach — an ethos that drives every aspect of its operations. MediLink-Global noted that Pacific Prime’s ability to leverage client feedback and market data to improve service offerings has been a key differentiator in a competitive industry.
Recognizing Leadership and Innovation
Adding to the night’s celebrations, Pacific Prime’s Wallace Yang, Head of Strategic Development for the China Office, received individual recognition as one of only two nationwide recipients of the MediLink-Global High-End Medical Service – Extraordinary Master Award.
This distinguished title is awarded to leaders in the healthcare insurance industry who have shown exceptional commitment to elevating service standards in the high-end medical services sector. Mr. Yang’s role in driving Pacific Prime’s strategic initiatives in China, combined with his focus on innovation and customer experience, earned him this national recognition.
“It’s truly an honor to receive this award,” said Yang. “Our mission has always been to set new benchmarks for service quality, especially in high-end medical coverage, where clients expect not only financial protection but also peace of mind and personalized attention.”
A Partnership Built on Shared Vision
MediLink-Global’s leadership underscored the depth of the relationship between the two organizations. Speaking at the ceremony, Xu Jingjing, Sales Director of the Southern Region at MediLink-Global, praised Pacific Prime’s strategic insight and collaborative spirit:
Pacific Prime is a valued long-term partner. They have provided us with many ideas and innovative directions with their extensive experience and keen insights into the global insurance market. We firmly believe that partnering with a visionary company like Pacific Prime will drive us to remain at the forefront of future changes in the market.
This statement highlights how Pacific Prime’s influence extends beyond its own client base. Through partnerships with organizations like MediLink-Global, the company helps shape industry trends, fosters knowledge exchange, and contributes to building a more resilient and customer-oriented global healthcare system.
Global Perspective, Local Expertise
Pacific Prime’s recognition comes at a time when the international health insurance landscape is undergoing significant transformation. The demand for comprehensive healthcare solutions that can cross borders has grown rapidly, driven by globalization, corporate expansion, and the mobility of high-net-worth individuals.
With headquarters in Hong Kong and offices in key markets such as Singapore, Dubai, London, Bangkok, and Beijing, Pacific Prime is uniquely positioned to meet these evolving needs. Its consultants provide expert guidance on a wide range of insurance products, including:
- Individual and family health plans for expatriates and globally mobile clients.
- Employee benefits packages tailored to multinational corporations.
- Specialized coverage for critical illness, maternity, and preventive care.
- Travel and evacuation insurance for high-risk or remote regions.
By combining this global reach with in-depth local market understanding, Pacific Prime can deliver solutions that are both internationally compliant and sensitive to regional healthcare systems and regulations.
Commitment to Innovation
Pacific Prime’s success is rooted not only in its customer-first philosophy but also in its willingness to embrace technology. The company has invested heavily in digital platforms that simplify the insurance selection and management process for clients.
Data analytics plays a central role in how Pacific Prime identifies emerging needs and tailors its services. By systematically collecting and analyzing client feedback, the company can make informed decisions about product recommendations, policy adjustments, and additional services. This approach ensures that clients receive solutions that are both relevant and forward-looking.
Pierre Morin, Global Sales Director of Pacific Prime, reflected on the company’s achievements and future ambitions:
This award from MediLink-Global not only affirms our past collaborations but also offers a positive outlook for the future. Pacific Prime will continue to uphold our professionalism and innovative spirit, closely observe global insurance market trends, and provide individuals and corporate clients with health experiences that are even more thoughtful and comprehensive.
