Pacific Prime Thailand Honored with AXA Thailand’s 2025 Top International Broker Award
In a significant recognition of its dedication to excellence and commitment to strategic partnerships, Pacific Prime Thailand has been awarded the prestigious Top International Broker Award by AXA Thailand. The accolade was presented during the 2025 edition of AXA Thailand’s annual awards ceremony, held under the theme “Dare to Dream” on April 28, 2025, at the Renaissance Bangkok Ratchaprasong Hotel. The event was graced by senior leaders from across the insurance sector, including AXA Thailand’s Chief Executive Officer, Mr. Guillaume Mirabaud, who personally presented the award.
Pacific Prime Thailand, a leading player in the international health insurance brokerage industry, received this award in recognition of its outstanding contributions to AXA Thailand’s international insurance business. The award highlights the broker’s unwavering commitment to delivering value to both insurer partners and clients through innovation, transparency, and customer-centric solutions.
The honor was accepted on behalf of Pacific Prime Thailand by Mr. Ricky Batten, General Manager, and Mr. Pierre Morin, Global Head of Sales. Speaking after the ceremony, Mr. Batten shared his appreciation for the recognition, noting the importance of such accolades in strengthening long-term collaborations between global insurers and trusted intermediaries.
A Testament to Strong Partnership and Performance
“This award is not only a symbol of our successful partnership with AXA Thailand but also a reflection of the hard work and dedication of our team,” said Mr. Ricky Batten during his acceptance speech. “On behalf of Pacific Prime Thailand, I would like to express my sincerest thanks to AXA Thailand for this prestigious honor. It represents the shared values, vision, and trust that define our relationship with AXA.”
Mr. Batten went on to emphasize that such recognition reinforces Pacific Prime’s belief in delivering high-quality, client-first insurance solutions in a market that continues to grow in complexity. “This award validates the importance of what we do every day—assisting clients in navigating the often-complicated world of international health insurance. We act as their advisors, advocates, and trusted partners, ensuring they have access to the best coverage tailored to their specific needs.”
Strategic Collaboration at the Core
Pacific Prime Thailand’s relationship with AXA Thailand is built on years of strategic alignment and shared goals. Over time, both organizations have worked closely to promote access to comprehensive and flexible international insurance solutions for individuals, families, and businesses throughout Thailand and the wider Southeast Asia region.
This award marks a milestone in a partnership that continues to evolve in response to the dynamic needs of globally mobile populations, multinational corporations, and expatriates residing in Thailand.
Mr. Batten also extended his gratitude to AXA’s senior leadership team, acknowledging the support and collaboration that made this achievement possible. He expressed appreciation for Mr. Guillaume Mirabaud, CEO of AXA Thailand, as well as Ms. Sally O’Hara, CEO of Southeast Asia & Korea; Mr. Jarut Sukkhawadee, Chief Distribution Officer; Mr. Antoine Brune, Chief Health Officer; and Ms. Hatainan (Pam) Kiatfuengfoo, Chief Distribution Officer.
“Their leadership, support, and open communication have laid the foundation for a productive relationship that brings real benefits to our mutual clients,” Mr. Batten added. “It’s truly a privilege to work alongside such an experienced and forward-thinking team.”
AXA’s “Dare to Dream” Awards 2025: Celebrating Innovation and Excellence
The 2025 Dare to Dream awards ceremony was not only a celebration of achievements but also a platform to recognize innovation, resilience, and future-focused thinking within the insurance ecosystem. With Thailand continuing to emerge as a key hub for international healthcare and insurance services, AXA Thailand used this occasion to acknowledge the contributions of partners who demonstrate excellence in service, sales performance, and customer satisfaction.
The ceremony brought together key stakeholders from the insurance industry, including insurers, brokers, and distributors, to reflect on shared achievements and look ahead to new opportunities in the rapidly changing insurance landscape.
Mr. Guillaume Mirabaud, CEO of AXA Thailand, commented during the event, “Our partners are an essential part of AXA’s mission to protect what matters most to our customers. Recognizing their efforts through awards like these is our way of celebrating the impact they make every day. Pacific Prime Thailand exemplifies the standard of professionalism, integrity, and service excellence that AXA values in its broker partners.”
A Broader Commitment to the Thai Market
Pacific Prime’s award comes at a time when Thailand is becoming an increasingly important market for international insurance solutions. With a growing expatriate community, rising demand for private healthcare, and an expanding middle class, the need for high-quality insurance brokerage services has never been greater.
Pacific Prime Thailand has consistently demonstrated its leadership in this space, offering customized solutions across health, life, corporate, and travel insurance segments. By leveraging technology and combining it with human expertise, the firm empowers clients with tools to compare, select, and manage insurance policies that best fit their needs.
The company’s holistic approach to insurance brokerage has also played a key role in driving innovation. Whether through educational resources, client-centric digital platforms, or personalized consulting, Pacific Prime continues to set industry benchmarks for service excellence and transparency.
Continued Growth and Partnership
As Pacific Prime Thailand celebrates this recognition, it also sets its sights on the future. The company is focused on expanding its footprint in Thailand and the wider Asia-Pacific region, all while deepening relationships with key insurer partners like AXA Thailand.
“Our mission remains unchanged—to simplify insurance for our clients,” Mr. Batten remarked. “Awards like this encourage us to go further, to innovate more, and to continue evolving in ways that support the changing needs of individuals and businesses alike.”
He added that the firm will continue investing in technology, talent, and training to ensure that its clients receive world-class service, no matter where they are or what their coverage needs may be.
“We are honored by this recognition, but more importantly, we are inspired by it,” Mr. Batten concluded. “This is not the end of the journey—it’s a new chapter in our collaboration with AXA Thailand, and we look forward to even greater success together in the years ahead.”
