Nursa and Oxford Valley Health Reach Comprehensive Settlement, Commit to Industry Integrity and Collaboration
Nursa, Inc., a leading healthcare staffing technology platform, and Oxford Valley Health, a multi-facility skilled nursing operator, have officially announced that they have reached a comprehensive settlement agreement that resolves all outstanding disputes related to their contractual relationship and prior litigation.
The agreement closes the chapter on claims and counterclaims that have been ongoing since early 2024, allowing both organizations to refocus on their core missions in the healthcare industry. Under the settlement terms, Nursa’s January 2024 non-payment claim against Oxford Valley Health will be fully resolved, and Oxford’s counterclaims against Nursa will be dismissed. The outcome is being described by both parties as a fair and mutually beneficial resolution.
A Resolution Grounded in Good Faith Negotiations
Both companies emphasized that the settlement was achieved through constructive and good faith negotiations. Instead of prolonging adversarial litigation, Nursa and Oxford Valley Health chose to prioritize shared interests and the broader needs of the healthcare communities they serve.
“We are pleased to have reached this mutually beneficial resolution,” the companies stated in a joint announcement. “This settlement allows both organizations to focus on their core mission of providing quality healthcare services and solutions to patients in need.”
This spirit of collaboration highlights the growing recognition in the healthcare sector that disputes, if not handled constructively, can distract from the urgent task of delivering care. By resolving the matter outside of prolonged litigation, both companies are setting a tone of professionalism, compromise, and forward-looking progress.
Shared Commitment to Integrity in Healthcare Staffing
A central theme of the joint resolution is a shared commitment to ethical business practices and industry integrity. Both Nursa and Oxford Valley Health highlighted the risks posed by fraudulent practices within the healthcare staffing sector—issues that can ultimately harm patients, healthcare workers, and care facilities.
The settlement includes an acknowledgment of the critical need for transparency in billing, accountability in staffing practices, and adherence to ethical standards. Both parties affirmed their dedication to maintaining the highest levels of integrity while working within the healthcare staffing ecosystem.
“Nursa and Oxford Valley Health are aligned in their commitment to combat practices that undermine trust in healthcare staffing,” the joint statement noted. “By prioritizing transparency and ethics, we can better protect patients and strengthen the organizations that serve them.”
This message resonates strongly in an industry where temporary staffing agencies and healthcare facilities must balance speed, cost, and quality—while ensuring compliance with rigorous regulations.
Recognition of Nursa’s Technological Advancement
An important aspect of the settlement was Oxford Valley Health’s recognition of Nursa’s continuous improvements in technology. The healthcare staffing industry has been undergoing rapid digital transformation, with platforms like Nursa playing a critical role in connecting qualified healthcare professionals with facilities in need.
Oxford Valley Health acknowledged that Nursa’s iterative enhancements have supported facilities in addressing complex staffing challenges.
“Technology platforms like Nursa play an important role in connecting healthcare facilities with qualified professionals,” Oxford Valley Health representatives said. “We appreciate Nursa’s ongoing efforts to enhance their platform and services.”
This acknowledgment not only reflects a spirit of goodwill but also underscores the growing reliance on digital solutions to solve labor shortages in healthcare. With the U.S. facing persistent nursing and caregiver shortages, technology platforms are becoming indispensable tools in ensuring adequate staffing coverage.
Context: Healthcare Staffing During and After COVID-19
Both organizations also reflected on the role that the COVID-19 pandemic played in shaping the broader challenges they faced. The pandemic created unprecedented demand for healthcare staffing solutions and placed extraordinary pressures on both staffing agencies and care facilities.
“The global health crisis forced all stakeholders to adapt rapidly,” the companies jointly noted. “It required innovative solutions and tested the resilience of traditional systems.”
The pandemic highlighted vulnerabilities in the U.S. healthcare staffing model, including:
- High turnover among nurses and caregivers due to burnout.
- Escalating labor costs, particularly for temporary staff.
- Increased reliance on technology to manage schedules, credentialing, and compliance.
- Emergency staffing shortages in long-term care and skilled nursing facilities.
The lessons learned during this period, both organizations emphasized, continue to inform emergency preparedness planning and staffing best practices today.
Moving Forward: Renewed Focus on Core Missions
With the dispute behind them, both Nursa and Oxford Valley Health are looking ahead with renewed clarity of purpose.
- Nursa remains focused on its mission to connect healthcare facilities with qualified professionals through its technology platform. By offering flexible staffing solutions and real-time access to available clinicians, Nursa helps facilities adapt to fluctuating patient needs.
- Oxford Valley Health continues its work in revitalizing underperforming or struggling nursing home facilities. Its mission is rooted in providing high-quality skilled nursing care and improving the well-being of residents across its facilities.
The resolution allows both companies to shift resources away from legal matters and back toward innovation, patient care, and community support.
Broader Industry Implications
This settlement also carries implications beyond the two organizations directly involved. By emphasizing good faith negotiation, industry integrity, and technological collaboration, Nursa and Oxford Valley Health are signaling values that could influence how other healthcare organizations resolve conflicts.
The healthcare staffing industry has been under increasing scrutiny in recent years, with regulators, payors, and providers calling for greater accountability. Legal disputes between staffing agencies and facilities are not uncommon, particularly amid rising costs and workforce shortages. The Nursa–Oxford Valley Health settlement offers a constructive model for how such disputes can be resolved without escalating tensions or compromising patient care.
Furthermore, the joint emphasis on combating fraudulent practices may encourage broader industry collaboration to establish stronger safeguards. By aligning around shared values, healthcare organizations can foster an ecosystem that is not only more efficient but also more trustworthy.
