NextGen Healthcare Selected by Elite DNA to Improve Patient and Staff Experiences

NextGen Healthcare Selected by Elite DNA to Improve Patient and Staff Experiences

NextGen Healthcare, a top provider of innovative healthcare technology, has been selected by Elite DNA Behavioral Health, based in Florida, to deliver a scalable platform that will support the organization’s expansion and improve the overall patient experience.

Elite DNA Behavioral Health, a leading provider of virtual and in-person psychiatry and psychotherapy services across Florida, has selected NextGen Healthcare to enhance its technology infrastructure as it continues to expand. With over 30 locations across the state and several new clinics set to open this year, Elite DNA offers a wide array of mental health services for children and adults, addressing conditions such as anxiety, depression, and trauma. The partnership will leverage NextGen Healthcare’s innovative EHR (electronic health record) and practice management solutions, boosting operational efficiency and improving patient care.

Elite DNA’s mission has always been to offer high-quality behavioral health services while keeping providers and patients at the center of care. Elizabeth Dosoretz, founder and CEO of Elite DNA, emphasized that the organization’s vision involves a commitment to evolving alongside the field of behavioral health. To accomplish this, Elite DNA recognized the need for a comprehensive, patient- and provider-centric EHR system, one that could handle their rapid growth and adapt to the changing needs of behavioral health care. NextGen Healthcare’s technology platform is uniquely suited to meet these demands, allowing Elite DNA to offer streamlined, efficient services at scale.

“Since inception, Elite DNA’s goal has been to provide expert behavioral health care by building an infrastructure that keeps providers and patients at the center,” said Dosoretz. “As behavioral health evolves, Elite DNA remains at the forefront. Our systems require a comprehensive, patient- and provider-centric EHR that supports providers in focusing on what matters most—the care they deliver and the patients they serve. We’re excited for our NextGen partnership and the opportunity to design an EHR built for progressive behavioral health companies that put patients and providers first.”

Florida faces a significant challenge when it comes to mental health care, with 63% of adults who suffer from anxiety or depression not receiving treatment in the past year. The collaboration between Elite DNA and NextGen Healthcare will help meet the growing demand for behavioral health services, particularly as Elite DNA looks to expand its offerings, which include individual therapy, couples and family therapy, psychiatry, and trauma therapy.

David Sides, CEO of NextGen Healthcare, expressed pride in supporting Elite DNA’s mission. “The team at Elite DNA understands that reimagining the patient, provider, and staff experiences is a crucial first step in addressing the need for behavioral health resources across Florida,” he said. “We are proud to support this forward-thinking organization on the journey towards better outcomes.”

NextGen Healthcare’s solutions will empower Elite DNA’s patients and staff to manage care more efficiently. For example, NextGen® Patient Engage powered by Luma will allow patients to manage their own care, including self-scheduling, pre-visit intake, and e-prescription refill requests, all from their mobile devices. NextGen® Self-Scheduling powered by Luma will allow patients to directly schedule their appointments, while NextGen® Mobile will enable providers to access the EHR remotely via mobile devices, ensuring seamless patient care at all times.

Additionally, NextGen® Ambient Assist will improve provider efficiency by transcribing conversations with patients in real-time and using AI to summarize those interactions within seconds of a visit. This tool will help reduce administrative burdens on providers and allow them to focus more on patient care. On the backend, the NextGen® Charge Review Rules Engine will enhance operational efficiency by improving claims accuracy and optimizing revenue cycle management, ensuring that the organization’s financial performance is supported by a streamlined process.

NextGen Healthcare’s comprehensive approach to EHR and practice management will ensure that Elite DNA’s rapid growth is supported by reliable and scalable technology. The company’s platform is designed to meet the unique challenges of behavioral health care, delivering solutions that support both patients and providers in a dynamic and rapidly evolving environment.

Elite DNA Behavioral Health was founded in 2013 by Elizabeth Dosoretz, a licensed clinical social worker, with a goal of providing accessible and affordable mental health care to all. Over the past decade, the organization has grown to become one of Florida’s largest providers of behavioral health services, with more than 30 locations across the state. Elite DNA accepts a wide range of insurance plans, including Medicaid and Medicare, and offers financial assistance to eligible patients.

NextGen Healthcare, a leader in healthcare technology, provides solutions that support the entire patient journey. The company is committed to helping providers deliver whole-person care, improve patient outcomes, and achieve superior financial performance through its integrated, intelligent, and interoperable platform.

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