Mitel Wins 2024 Virtual Workspace Platform of The Year Award

Mitel®, a global leader in business communications, has announced that its Virtual Care Collaboration Service (VCCS) has earned the prestigious title of “Virtual Workspace Platform of the Year” in the 5th Annual RemoteTech Breakthrough Awards by RemoteTech Breakthrough, a prominent independent market intelligence organization specializing in remote work technologies.

Mitel’s VCCS facilitates patient-centric care through a comprehensive virtual telehealth solution connecting healthcare professionals, patients, and their families. Utilizing modern browser-based technologies, VCCS offers seamless e-consultations without the need for software downloads. It features encrypted voice and video communication, robust chat functionalities, screen sharing, and secure file sharing, adaptable across various technology environments.

For frontline healthcare providers, VCCS optimizes workflows by integrating patient monitoring, scheduling, and secure access to medical records. With patient consent, it enables storage of images and notes, enhancing diagnostic accuracy and follow-up care planning. This approach supports clinical efficiency, staff productivity, and overall patient outcomes.

“We are honored to receive this recognition for VCCS,” commented Martin Bitzinger, Senior Vice President, Product Management at Mitel. “Whether deployed on-premises, in public or private clouds, or a hybrid setup, VCCS maximizes modern communication solutions to deliver flexible, patient-centered care. With extensive healthcare integrations and versatile communication modes, it empowers hospitals, clinics, and healthcare facilities to facilitate secure virtual communication and collaboration effectively.”

The RemoteTech Breakthrough Awards program acknowledges top technology companies, solutions, and products in the remote technology sector worldwide. This year’s awards attracted nominations from over 15 countries, highlighting industry leaders driving innovation in remote work technologies.

“VCCS enhances clinical accessibility and operational efficiency by digitizing routine procedures and reducing adoption barriers and costs. In today’s healthcare landscape, providers face significant challenges in patient engagement and communication,” remarked Bryan Vaughn, Managing Director of RemoteTech Breakthrough Awards. “By prioritizing patient care and leveraging advanced technology, VCCS sets a new standard in remote healthcare engagement, ensuring high-quality, specialized care regardless of geographical constraints. We are pleased to present Mitel with the ‘Virtual Workspace Platform of the Year’ award!”

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