MediStreams Secures SOC 2 Type II Certification, Enhancing Security in Healthcare Revenue Cycle and Payment Automation

MediStreams Achieves Clean SOC 2 Type II Certification, Reinforcing Security and Reliability in Healthcare Payment Automation

MediStreams, a prominent provider of healthcare revenue cycle management (RCM) solutions with a focus on payment automation and reconciliation, has successfully completed its SOC 2 Type II examination for the full 2025 calendar year. This independent audit affirms the company’s commitment to maintaining high standards of data protection, operational reliability, and transaction accuracy in an increasingly complex healthcare environment.

The examination, conducted by Aprio LLP, an independent certified public accounting firm, evaluated MediStreams’ internal controls over a 12-month period from January 1, 2025, through December 31, 2025. The audit was performed in accordance with attestation standards set by the American Institute of Certified Public Accountants (AICPA), focusing on the Trust Services Criteria of Security, Availability, and Processing Integrity.

The result: an unqualified opinion, the highest level of assurance, confirming that MediStreams’ controls were not only properly designed but also operated effectively throughout the entire audit period.

What SOC 2 Type II Certification Means

SOC 2 Type II certification is widely regarded as a rigorous benchmark for evaluating how organizations manage customer data and ensure the integrity of their systems. Unlike a Type I report, which assesses controls at a single point in time, a Type II report evaluates the effectiveness of those controls over an extended period.

For MediStreams, this certification demonstrates sustained excellence in safeguarding sensitive healthcare and financial data. It also reflects the company’s ability to maintain consistent operational performance across all systems involved in payment processing and revenue cycle automation.

Joe Maher, President of MediStreams, emphasized the significance of this achievement:

Receiving a clean SOC 2 Type II opinion for the full calendar year 2025 is a testament to the dedication of our entire team. As we continue to expand and support a growing number of healthcare organizations nationwide, maintaining a strong security and compliance posture remains a top priority. We are proud of this accomplishment and committed to building on it as we move into our 2026 audit cycle.”

Key Areas of Validation: Security, Availability, and Processing Integrity

The SOC 2 Type II examination focused on three critical pillars that underpin MediStreams’ platform and services:

1. Security

The audit confirmed that MediStreams has implemented robust security controls designed to protect sensitive patient and payment data across all workflows. These measures include:

  • AES-256 encryption for data both at rest and in transit
  • Multi-factor authentication (MFA) for secure user access
  • Role-based access controls to limit data exposure
  • Continuous monitoring systems for intrusion detection and prevention

These layered defenses ensure that data remains secure throughout its lifecycle, minimizing the risk of unauthorized access or breaches.

2. Availability

Ensuring uninterrupted system access is critical for healthcare providers who depend on timely payment processing. MediStreams’ infrastructure is designed for high availability, featuring:

  • Deployment across multiple cloud availability zones
  • Frequent SQL database backups conducted every 15 minutes
  • A thoroughly tested Business Continuity and Disaster Recovery (BCDR) plan

These measures enable MediStreams to deliver consistent service performance and rapid recovery in the event of disruptions.

3. Processing Integrity

Accuracy and completeness in payment processing are essential for healthcare financial operations. The audit validated that MediStreams maintains strong controls to ensure:

  • Accurate EOB (Explanation of Benefits) conversion
  • Reliable ERA (Electronic Remittance Advice) processing
  • Proper handling of ANSI 835 transaction files
  • End-of-day reconciliation for payments and electronic funds transfers (EFTs)

Through automated validation checks and monitoring systems, MediStreams ensures that every transaction is processed correctly, reducing errors and improving financial transparency.

Benefits for Clients and Partners

For MediStreams’ clients—including hospitals, health systems, clinics, physician groups, and reseller partners—the SOC 2 Type II certification provides independent assurance of the platform’s reliability and security.

This certification translates into several tangible benefits:

  • Enhanced Data Protection: Clients can trust that sensitive patient and financial data is handled securely at all times.
  • Operational Confidence: High system availability ensures uninterrupted workflows, reducing delays in payment processing.
  • Financial Accuracy: Strong processing controls minimize errors, helping organizations maintain accurate financial records.
  • Regulatory Alignment: MediStreams’ adherence to industry standards supports compliance with healthcare regulations and best practices.

By meeting these stringent requirements, MediStreams strengthens its position as a trusted partner in healthcare revenue cycle management.

A Multi-Layered Approach to Security

The SOC 2 Type II certification is part of a broader strategy by MediStreams to continuously validate and enhance its security posture. Earlier in 2025, the company completed a comprehensive penetration test conducted by Principle Logic, an independent third-party cybersecurity firm.

This assessment evaluated both external and internal systems, identifying potential vulnerabilities and testing the effectiveness of existing controls. The results were highly favorable, with MediStreams receiving an overall security rating of “Very Good” and no critical findings reported.

Together, the SOC 2 audit and penetration testing highlight the company’s defense-in-depth approach—a security framework that incorporates multiple layers of protection to safeguard data at every stage:

  • In transit: Encryption ensures secure data transmission
  • At rest: Stored data is protected against unauthorized access
  • During processing: Continuous monitoring and validation maintain integrity

Additionally, MediStreams aligns its practices with recognized standards such as HIPAA and NIST, further reinforcing its commitment to data security and regulatory compliance.

Driving Innovation in Healthcare Revenue Cycle Management

Beyond security, MediStreams is focused on transforming how healthcare organizations manage their revenue cycles. Its platform is designed to automate key processes that have traditionally been manual, time-consuming, and prone to error.

Key capabilities include:

  • Automated payment posting
  • Remittance processing and management
  • Lockbox payment processing
  • End-to-end reconciliation of healthcare payments

By automating these functions, MediStreams enables organizations to:

  • Reduce administrative workload
  • Improve operational efficiency
  • Accelerate cash flow
  • Gain better visibility into financial performance

This modernization of revenue cycle management helps healthcare providers focus more on patient care while maintaining strong financial operations.

Looking Ahead: Continuous Improvement and Growth

As MediStreams prepares for its 2026 audit cycle, the company remains committed to continuous improvement in both security and performance. The successful completion of the SOC 2 Type II examination serves as a strong foundation for future advancements.

With the healthcare industry facing increasing demands for data security, regulatory compliance, and operational efficiency, MediStreams is well-positioned to meet these challenges. Its investment in technology, security, and process optimization ensures that clients can rely on a stable and secure platform for managing complex payment workflows.

MediStreams’ achievement of a clean SOC 2 Type II certification marks a significant milestone in its journey to deliver secure, reliable, and efficient healthcare payment solutions. By demonstrating excellence across Security, Availability, and Processing Integrity, the company reinforces its role as a trusted partner for healthcare organizations nationwide.

As the industry continues to evolve, MediStreams’ commitment to innovation, compliance, and customer success will remain central to its mission—helping healthcare providers streamline revenue cycle operations while safeguarding the data that matters most.

About MediStreams

MediStreams is a healthcare revenue cycle management solution that delivers advanced remittance automation, healthcare payment processing, and payment posting automation across 100% of a provider’s payments—whether electronic or paper. Purpose-built for the complexity of healthcare reimbursement, the platform supports a wide range of payment workflows, including medical lockbox services, EOB and ERA conversion, correspondence indexing, and multi-layer payment reconciliation across financial, posting, and general ledger processes. Trusted by hundreds of healthcare providers, revenue cycle firms, clearinghouses, and financial institutions, MediStreams combines deep expertise in healthcare payments and medical electronic data interchange (EDI) with a responsive, customer-first approach

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