LEAP Consulting Group Accelerates Clinical Lab Digital Transformation with Appointment of Dr. Heather E. Williams as Practice Principal, Life Sciences
LEAP Consulting Group, a boutique digital consultancy recognized for its domain expertise in the clinical diagnostics space, has announced a key executive appointment that reflects the firm’s growing influence and capabilities in guiding national laboratories through the complex terrain of digital transformation. The firm has named Dr. Heather E. Williams, PhD, MBA, MS, PgD, a board-certified clinical laboratory geneticist and a seasoned leader in computational biology and precision diagnostics, as its new Practice Principal, Life Sciences.
This strategic hire signals LEAP’s intensified commitment to enabling clinical laboratories to achieve digital maturity, streamline operations, and meet the increasing demands of innovation in high-complexity diagnostics. Dr. Williams will lead LEAP’s clinical lab practice, expanding the firm’s reach in automation, artificial intelligence (AI), laboratory information management systems (LIMS), and bioinformatics. Her appointment also underscores the growing demand for multidisciplinary leadership that bridges clinical science, regulatory expertise, and advanced digital technologies.
Elevating LEAP’s Leadership in Clinical Laboratory Transformation
Founded with the mission of helping laboratories thrive in an increasingly digital healthcare ecosystem, LEAP Consulting Group provides a unique combination of strategic advisory and full-lifecycle technology implementation services. The firm has built a strong reputation among independent specialty labs for delivering tailored solutions that address everything from laboratory information systems (LIS/LIMS) and bioinformatics workflows to patient and provider digital engagement, revenue cycle optimization, and data governance.
“LEAP has become a trusted partner to independent commercial specialty labs across the United States,” said Josh Kramer, Founder and Managing Partner of LEAP Consulting Group. “We support the entire laboratory lifecycle—from managing master data to building intuitive portals, optimizing LIMS and LIS systems, navigating complex billing processes, and integrating clinical workflows. Our teams understand the full scope of the lab business: the patient’s journey, the provider experience, the specimen flow, the benchwork, the reporting, and the nuances of revenue cycle management.”
Kramer emphasized that Dr. Williams brings a rare blend of clinical acumen, scientific depth, and digital innovation expertise. “Heather’s background in laboratory medicine, biological sciences, and computational biology—combined with her commercial and operational leadership—will help LEAP’s clients innovate, differentiate, and remain competitive as the digital requirements of modern laboratories continue to evolve.”
A Proven Leader in Precision Medicine and Clinical Genomics
Dr. Heather Williams joins LEAP with an exceptional track record in advancing the frontiers of genomics, precision diagnostics, and healthcare digitalization. As a Clinical Laboratory Geneticist, she has led large-scale genomic programs and collaborated on enterprise partnerships designed to bring advanced molecular diagnostics into mainstream clinical use. Her work has focused on bridging the gap between cutting-edge science and real-world clinical application—an approach that aligns perfectly with LEAP’s mission.
Dr. Williams completed her fellowship in Clinical Molecular Genetics and Genomics through the ACGME/ABMGG-accredited program at NewYork-Presbyterian/Columbia University Irving Medical Center. Her academic credentials also include an Executive MBA from the Yale School of Management, providing her with the strategic and financial insight to guide complex laboratory and life sciences organizations through transformative change.
In her new role at LEAP, Dr. Williams will focus on empowering laboratories to adopt technologies such as automation, machine learning, and advanced analytics to streamline operations, improve diagnostic accuracy, and support scalable growth. She will work closely with LEAP’s clients and partners to craft and execute digital transformation strategies tailored to their unique clinical, regulatory, and commercial contexts.
“I am honored to join LEAP Consulting Group during this transformative period in clinical diagnostics,” said Dr. Williams. “The landscape for clinical laboratories is rapidly evolving, with rising expectations for operational excellence, precision medicine, and regulatory compliance. Together with LEAP’s talented team, I look forward to supporting laboratories in meeting these challenges with resilience, innovation, and an unwavering focus on patient safety and quality outcomes.”
A Strategic Expansion of Talent and Capabilities
Dr. Williams’ appointment is part of a broader strategic expansion by LEAP Consulting Group, which has steadily grown its leadership team by bringing on seasoned executives with hands-on experience in reference labs, diagnostics, and digital health innovation. According to Kramer, these hires are a reflection of LEAP’s client-centric approach: assembling the right mix of talent to deliver exceptional results tailored to the unique needs of each laboratory.
“Heather’s addition to our team enhances our ability to serve as a comprehensive, high-impact partner for clinical labs of all sizes,” Kramer added. “We believe that the future of diagnostics lies in cross-functional collaboration—where laboratory science, data science, and clinical operations intersect. Heather embodies that vision and brings the technical expertise, strategic mindset, and leadership maturity to help us and our clients thrive in a dynamic healthcare ecosystem.”
LEAP’s client engagements typically involve a holistic view of digital transformation—ranging from modernizing LIMS/LIS infrastructure and streamlining specimen-to-report workflows to enabling advanced analytics and enhancing provider and patient engagement platforms. The firm is particularly focused on high-complexity labs operating in genomic, molecular, and personalized medicine sectors, where the demand for agile, data-driven operations is most acute.
Industry Engagement and Thought Leadership
LEAP Consulting Group is also deepening its engagement with the broader diagnostics and life sciences community. The firm is attending the 2025 Executive War College on Laboratory and Pathology Management in New Orleans—a leading event that convenes experts and executives from across the clinical laboratory ecosystem.
LEAP’s presence at the event highlights its active role in shaping the conversation around innovation, compliance, and digital readiness in the clinical diagnostics industry. By participating in these high-level discussions, the firm continues to advance its mission of supporting independent laboratories as they navigate industry consolidation, technological disruption, and evolving regulatory mandates.
“We see tremendous opportunity for labs that are willing to embrace innovation and invest in digital infrastructure,” said Kramer. “Our role is to help them do that strategically and sustainably—without disrupting patient care or overburdening internal teams. With Heather on board, we are even better positioned to deliver on that promise.”
Supporting the Full Lifecycle of Laboratory Transformation
Beyond executive leadership and strategic advisory, LEAP offers a range of implementation services tailored to the specific needs and maturity level of each laboratory client. From vendor selection and systems integration to data migration and change management, LEAP helps laboratories unlock the full value of their digital investments.
The firm’s flexible engagement model allows labs to scale support up or down based on project scope, resource availability, and business priorities. Whether serving as a turnkey implementation partner or an embedded strategic advisor, LEAP provides the hands-on support necessary to drive lasting transformation.
“Our services are built to be as comprehensive or as targeted as our clients require,” said Kramer. “We know every laboratory is different—so we meet them where they are, with a focus on outcomes, compliance, and long-term value.”
As clinical diagnostics continue to evolve in response to new scientific discoveries, patient demands, and technological possibilities, LEAP Consulting Group is positioning itself at the forefront of this transformation. With Dr. Heather E. Williams now part of its leadership team, the firm is well-equipped to guide laboratories through the next generation of digital health innovation.
