InterSystems Launches IntelliCare: AI-Powered Next-Gen EHR
InterSystems, a leading provider of innovative data technology managing over a billion health records globally, today unveiled InterSystems IntelliCare, a next-generation, AI-powered electronic health record (EHR) and healthcare information system. IntelliCare is designed to transform the way clinicians, administrators, and patients engage with healthcare technology, offering smarter, more efficient, and personalized experiences.
InterSystems, a leading provider of data technology managing over a billion health records globally, has announced the launch of InterSystems IntelliCare, an AI-powered electronic health record (EHR) and healthcare information system that aims to fundamentally change the interaction between clinicians, administrators, and patients. The system was introduced at HIMSS25 and represents the next step in the evolution of EHRs, integrating cutting-edge AI capabilities to enhance efficiency, improve patient interactions, and optimize operational performance.
IntelliCare builds on InterSystems’ proven TrakCare electronic health record platform, which has supported healthcare organizations globally. This next-generation system is designed to serve healthcare systems undergoing rapid digital transformation, helping them replace legacy systems with modern, seamlessly connected solutions. Unlike traditional EHRs, IntelliCare integrates artificial intelligence at its core to help reduce administrative burdens, streamline workflows, and improve healthcare delivery.
“IntelliCare represents the next step in the evolution of EHRs,” said Don Woodlock, Head of Global Healthcare Solutions at InterSystems. “By incorporating AI into the design of the EHR, we’re empowering healthcare providers to focus on what matters most—spending more time with patients and less time behind a screen.”
The power of AI within IntelliCare is not limited to patient record management. It is designed to support clinicians, administrators, and IT teams across various workflows. From clinical operations to financial systems, IntelliCare uses AI to optimize numerous aspects of the healthcare ecosystem.
Key Features of InterSystems IntelliCare
- AI-Powered Efficiency:
IntelliCare uses generative AI to eliminate administrative inefficiencies that often consume clinicians’ time. By automating tasks like data entry and summarizing patient histories, IntelliCare allows clinicians to interact with patients more directly, rather than spending valuable time entering data into a system. The AI assistant within IntelliCare also supports natural language commands and automatic documentation, reducing the time spent behind screens and improving overall workflow efficiency. - Increased Patient Engagement:
One of the most significant improvements with IntelliCare is its ability to foster more natural interactions between patients and healthcare providers. With AI-powered tools, IntelliCare can capture and document patient encounters in real-time, allowing clinicians to focus on meaningful conversations with patients. Tools like ambient listening and automatic documentation eliminate the need for time-consuming manual note-taking during office visits, leading to more engaged and satisfied patients. - Optimized Healthcare Operations:
IntelliCare is also designed to support healthcare administrators and IT teams by streamlining operations and promoting interoperability between systems. For example, the AI-powered system pre-populates billing codes for end-to-end revenue cycle management, helping to reduce errors and optimize financial operations. By automating these processes, IntelliCare accelerates reimbursement cycles and improves overall operational efficiency. - Future-Ready EHRs:
InterSystems has designed IntelliCare to be future-ready by prioritizing interoperability. Unlike traditional, siloed systems, IntelliCare is built with seamless integration in mind. It can easily integrate with existing healthcare IT infrastructures, enabling smooth transitions from legacy systems to modern, AI-powered solutions. The solution is flexible, offering deployment options in on-premises, cloud, or SaaS models to suit healthcare organizations of all sizes.
AI in Healthcare: A Seismic Shift
According to Jusup Halimi, President and CEO of EMC Healthcare, “AI represents a seismic shift in healthcare technology. With its advanced capabilities, IntelliCare was the clear choice for providing hospitals with the most advanced EHR solution available. The power of AI, combined with the proven reliability of InterSystems, makes IntelliCare a game-changer in improving patient care and operational efficiencies.”
IntelliCare’s ability to integrate AI into everyday workflows is expected to have profound implications for healthcare providers, administrators, and patients alike. It enables better decision-making, improves patient outcomes, and optimizes both clinical and financial workflows. By reducing repetitive administrative tasks, IntelliCare helps healthcare professionals focus on what truly matters: providing better care to their patients.
Global Reach and Availability
InterSystems IntelliCare is currently available in markets across the Middle East, Oceania, Latin America, and Southeast Asia. The platform has already attracted interest from healthcare providers looking for smarter, more efficient ways to manage patient records and workflows. At HIMSS25, InterSystems showcased IntelliCare’s AI capabilities, offering a first look at the revolutionary system that will drive the next generation of healthcare informatics.
Healthcare providers and organizations interested in learning more about IntelliCare can visit InterSystems’ HIMSS25 event page or contact the company directly for further details.
About InterSystems
Founded in 1978, InterSystems is a global leader in data technology, providing unified platforms that enable next-generation applications in healthcare, finance, manufacturing, and the supply chain. InterSystems is committed to solving interoperability, speed, and scalability challenges faced by enterprises worldwide. With 38 offices in 28 countries, the company serves over 80 countries and continues to lead in delivering innovative, efficient data management solutions. InterSystems is privately held and headquartered in Boston, Massachusetts.
