CVS Health Commits $20 Billion to Advance Patient-Centric Technology as It Joins White House-Backed Health Tech Initiative
CVS Health has announced its formal participation in a major new initiative launched by the White House and the Centers for Medicare & Medicaid Services (CMS) to reshape the American healthcare system into a more digitally connected, patient-focused ecosystem. The initiative, introduced during the “Make Health Tech Great Again” event held at the White House on July 30, has attracted support from more than 60 leading healthcare and technology companies, with CVS Health emerging as one of the central contributors.
This strategic alignment reflects CVS Health’s broader ambition to lead the digital transformation of healthcare in the United States. The company has pledged to invest $20 billion over the next decade to accelerate its health technology innovations, support system-wide integration, and ultimately deliver a more seamless and personalized experience for patients across the country.
A Bold Vision for the Future of Healthcare Technology
In an industry long criticized for fragmented systems and bureaucratic inefficiencies, CVS Health is stepping forward to address one of healthcare’s most critical challenges: interoperability. The company is investing heavily in digital infrastructure that can enable systems—such as payers, providers, pharmacy benefit managers (PBMs), pharmacies, and emerging digital health tools—to communicate with one another in real time.
“Our healthcare system has been siloed for far too long,” said Tilak Mandadi, Executive Vice President of CVS Health Ventures and Chief Experience and Technology Officer. “We’re working to eliminate the friction that patients, providers, and payers face every day. At CVS Health, we’re reimagining the healthcare experience to be consumer-directed, proactive, and fully integrated. This means fewer obstacles, lower costs, and higher quality care.”
CVS Health’s announcement was one of the highlights of the White House event, where senior government officials and private sector leaders gathered to discuss the future of digital health in America. The CMS Health Tech Ecosystem initiative, unveiled during the event, aims to build a technology infrastructure that allows for better information sharing, reduces administrative burdens, and improves care delivery for patients and providers alike.
Dr. Mehmet Oz, CMS Administrator, underscored the significance of the initiative during the press conference. “With the commitments made by these entrepreneurial companies today, we stand ready for a paradigm shift in the U.S. healthcare system for the benefit of patients and providers,” he said.
Laying the Groundwork for a Next-Generation Ecosystem
CVS Health’s decade-long $20 billion technology investment is one of the largest in the healthcare sector to date. According to the company, these funds will be used to build and scale an open, interoperable digital platform that can connect with every major component of the healthcare system. The goal is to eliminate the fragmentation that has plagued the industry and build a more unified, user-friendly digital experience for patients.
This open architecture will allow seamless integration with external health systems, offering patients real-time access to services and information across providers, payers, pharmacies, PBMs, and digital therapeutics. The platform is expected to support innovation in several critical areas including preventive care, medication adherence, chronic disease management, and virtual health.
“Patients shouldn’t have to navigate complex systems or deal with redundant paperwork to receive care,” said Tony Ambrozie, CVS Health’s Senior Vice President and Chief Digital and Technology Officer for Pharmacy and Consumer Wellness. “This is a once-in-a-lifetime opportunity to transform healthcare. How the private sector and government collaborate on this will be vital to creating a health system that truly serves the needs of patients.”
Ambrozie, who represented CVS Health at the White House event, stressed the importance of this collaborative approach between government and industry. “We can make healthcare simpler and more efficient,” he added, “and that leads to better experiences and ultimately better health outcomes.”
Strengthening Public-Private Collaboration
The White House event served as a platform for government agencies and private-sector innovators to come together in a show of unity and ambition. The CMS Health Tech Ecosystem initiative is designed to catalyze these collaborations, aligning incentives, modernizing infrastructure, and ensuring data flows securely and freely where it’s needed most.
CVS Health’s leadership in this effort builds on its ongoing transformation from a traditional pharmacy chain into a diversified health services company with touchpoints across the care continuum. With a national footprint, millions of daily consumer interactions, and a growing digital presence, the company is uniquely positioned to support the goals of the CMS initiative.
Through its growing investments in artificial intelligence, cloud infrastructure, and consumer-facing digital tools, CVS Health aims to streamline administrative processes, personalize care delivery, and improve patient engagement.
The company has already begun deploying technologies that anticipate patient needs, simplify pharmacy services, and improve adherence to care plans. These solutions are part of a broader commitment to integrate digital tools into the everyday healthcare experience—both in retail settings and virtually.
Transforming Access, Experience, and Health Outcomes
One of the key themes of CVS Health’s participation in the initiative is the transformation of the healthcare experience. According to Mandadi, the company is focused on creating a “consumer-grade experience” for healthcare—one that mirrors the simplicity and intuitiveness of modern retail and financial platforms.
“Just as you expect to access your bank, your travel plans, or your groceries with a few taps, healthcare should be no different,” Mandadi said. “We want to empower consumers with digital tools that make their health journey easier, more transparent, and more affordable.”
That vision is already taking shape. CVS Health’s mobile app and digital health platforms are evolving into integrated care hubs where consumers can manage prescriptions, book virtual care appointments, access lab results, track wellness goals, and communicate with care teams. Future innovations will include intelligent reminders, personalized health insights, and integrations with wearables and remote monitoring devices.
By building these digital connections, CVS Health hopes to increase engagement, promote preventive care, and reduce hospitalizations and emergency room visits—ultimately improving outcomes and lowering system-wide costs.
Supporting Health Equity and Nationwide Reach
In addition to improving patient experience and system efficiency, CVS Health’s strategy includes a strong focus on health equity. With more than 9,000 retail locations and thousands of community health programs across the country, the company is well-positioned to reach underserved populations and bring digital innovation to areas that have historically lacked access to high-quality care.
CVS Health is also leveraging its data analytics capabilities to identify gaps in care, target interventions, and personalize support for patients at risk. Through its Health Zones initiative and partnerships with local organizations, CVS Health continues to address the social determinants of health that affect millions of Americans.
A New Era for U.S. Healthcare Technology
As the CMS Health Tech Ecosystem initiative gains momentum, CVS Health is expected to play a central role in shaping the next phase of digital healthcare transformation. With its bold investment, nationwide infrastructure, and focus on user-centered design, the company is uniquely positioned to deliver a more connected, efficient, and equitable healthcare experience for all Americans.
“Technology is not just a tool,” Ambrozie said. “It’s the foundation for a new kind of healthcare—one where patients are in control, information is at their fingertips, and outcomes are dramatically improved.”
With a $20 billion investment, CVS Health is making it clear: the future of healthcare is digital, integrated, and built around the needs of patients—not systems.
