eClinicalWorks®, the leading provider of cloud-based EHR systems, has announced that Creekside Family Practice is effectively using eClinicalWorks EHR and healow® Open Access® for online appointment scheduling. The practice has reported that 90% of their monthly appointments are scheduled through this streamlined digital solution. These tools are enhancing patient satisfaction and boosting operational efficiency at the practice.
Dr. Hammad Qureshi, owner of Creekside Family Practice, praised the user-friendly and adaptable nature of the eClinicalWorks EHR and healow® Open Access® systems. “The flexibility of this solution allows our patients to manage their appointments directly,” he said. “Prior to using healow, our scheduling was entirely manual, which placed a heavy administrative burden on our staff. With eClinicalWorks, appointment updates are automatically managed, making it crucial for our family medicine clinic to streamline the patient experience.”
Located in Cypress, Texas, Creekside Family Practice offers a holistic, patient-centered approach to health care. The clinic, staffed by three providers, delivers comprehensive services across all age groups, including diabetes and hypertension management, weight loss support, IV therapy, immunizations, chronic disease management, mental health assessments, work or school exams, and minor procedures.
The healow Open Access platform simplifies appointment booking for patients. It allows them to choose a provider, select a visit type, pick a time slot, and schedule their appointments easily. This has helped Creekside Family Practice:
- Enhance online visibility by enabling direct appointment bookings.
- Increase patient engagement through a convenient, user-friendly interface.
- Streamline scheduling processes, reduce no-shows, and boost operational efficiency.
About Creekside Family Practice
Creekside Family Practice, based in Cypress, Texas, is dedicated to a patient-centered approach to health care, emphasizing preventive care and holistic treatment. The practice focuses on optimizing health throughout a patient’s life journey. For more information, visit their website.
About eClinicalWorks
Founded in 1999, eClinicalWorks® is a leader in cloud-based EHR and practice management solutions. It serves a wide range of healthcare providers, helping them manage clinical documentation, front-office workflows, and billing with innovations like Robotic Process Automation. Over 180,000 providers and nearly 1 million medical professionals use eClinicalWorks to enhance their practices. For more details, visit www.eclinicalworks.com or follow them on Facebook and Twitter.
About healow
healow® is an EHR-agnostic, cloud-based platform offering Patient Relationship Management, clinical and payer insights, and interoperability solutions. It includes PRISMA for health information search, Population Health Management tools, and healow Insights for improved data exchange and quality measures.
