Claritev and iO Health Forge Strategic Alliance to Deliver AI-Powered Revenue Cycle Optimization Across MENA
Claritev Corporation (NYSE: CTEV), a leading technology, data, and insights company dedicated to improving affordability, transparency, and fairness in healthcare, has announced a new strategic agreement with iO Health-FZE, a pioneering provider of AI-driven healthcare technologies. This partnership aims to introduce and expand the use of Optima AI, iO Health’s advanced revenue cycle management (RCM) optimization platform, across the Middle East and North Africa (MENA) region.
Under the terms of the agreement, Claritev will obtain exclusive rights to license, integrate, and resell iO Health’s Optima AI platform throughout the MENA region. The collaboration is designed to deliver transformative AI capabilities to healthcare providers and payors, supporting financial sustainability, operational efficiency, and transparency in healthcare delivery.
Empowering Financial Efficiency Through AI
Optima AI represents a new generation of intelligent automation designed specifically for healthcare financial operations. The platform leverages artificial intelligence, predictive analytics, and machine learning to address some of the most pressing challenges in the revenue cycle management process. From reducing claim denials to improving billing accuracy and optimizing workflow efficiency, Optima AI enables hospitals, clinics, and insurers to recover revenue faster and make more informed financial decisions.
With Optima AI, healthcare organizations gain the ability to analyze massive datasets from billing systems, electronic health records (EHRs), and payer interactions in real time. The technology can identify trends and anomalies that may contribute to delays or denials in claims, offering actionable insights that streamline operations. By doing so, providers can focus less on administrative complexities and more on patient care — achieving both financial and clinical improvements.
Strategic Expansion Across MENA
The partnership between Claritev and iO Health is a significant step in Claritev’s international growth strategy. While the company has already established itself as a trusted name in healthcare data analytics and technology in other regions, this collaboration allows Claritev to strengthen its presence in one of the world’s fastest-growing healthcare markets.
The MENA region is experiencing rapid healthcare transformation driven by digitalization, population growth, and an increased focus on quality care. Governments and private providers across countries such as the United Arab Emirates, Saudi Arabia, Egypt, and Qatar are prioritizing technology investments to improve operational efficiency and cost management. Against this backdrop, Claritev’s integration of Optima AI comes at a time when providers are seeking advanced tools to navigate complex reimbursement processes, reduce administrative overhead, and enhance revenue recovery.
Travis Dalton, President and CEO of Claritev, emphasized the strategic importance of this expansion, stating:
This strategic relationship marks a pivotal step in Claritev’s global expansion strategy. Together with iO Health, we are bringing cutting-edge AI technology to healthcare providers and payors in MENA, with the goal of helping them improve financial health while reducing administrative burden.
Dalton noted that Claritev’s strength lies in its ability to combine data, technology, and human insight to address systemic inefficiencies in healthcare. By incorporating Optima AI into its existing suite of solutions, Claritev will enable healthcare institutions to manage claims more efficiently, minimize errors, and gain a clearer understanding of their financial performance.
Transforming Revenue Cycle Management in Healthcare
Revenue cycle management (RCM) is one of the most complex and critical functions in the healthcare ecosystem. It involves multiple touchpoints — from patient registration and insurance verification to claims submission, payment posting, and denial management. In many healthcare systems, especially across emerging markets, these processes remain fragmented and resource-intensive, leading to revenue leakage and administrative strain.
Optima AI’s intelligent design addresses these challenges head-on. Its algorithms are capable of learning from historical claims data and continuously improving accuracy in predicting denial patterns. The system automatically identifies root causes of financial inefficiencies, enabling organizations to take preventive actions before problems escalate.
For payors, the technology offers enhanced visibility into provider billing behavior and claim validity, helping reduce fraudulent activity and improve payment accuracy. For healthcare providers, it ensures faster reimbursement cycles, improved compliance, and a more sustainable financial outlook.
Building a Smarter, More Transparent Healthcare Ecosystem
Dr. Haidar Al Yousuf, CEO of iO Health, described the collaboration as a major milestone for both companies and the region’s healthcare sector.
We are proud to collaborate with Claritev to expand the reach of Optima AI,” said Dr. Al Yousuf. “This strategic relationship is more than a technology integration — it’s about redefining how healthcare providers and payors in the MENA region approach financial sustainability. By leveraging our proprietary AI-driven platform, we aim to empower stakeholders to recover revenue faster, reduce operational inefficiencies, and ultimately create a smarter, more patient-centric healthcare ecosystem.
Dr. Al Yousuf’s remarks reflect the shared vision of both organizations: leveraging artificial intelligence to make healthcare systems more efficient, transparent, and equitable. The partnership is not limited to technology deployment but extends to co-development and knowledge sharing between teams, ensuring continuous innovation and regional customization.
Collaboration in Implementation and Support
As part of the agreement, Claritev and iO Health will work closely on implementation, integration, and ongoing technical support. Their joint teams will assist healthcare providers in adapting Optima AI to local regulatory requirements, data infrastructure, and clinical workflows.
Claritev’s expertise in large-scale healthcare technology deployments complements iO Health’s specialization in AI innovation. Together, the companies aim to ensure that organizations adopting Optima AI across MENA can fully leverage its potential. This includes offering training, analytics dashboards, and ongoing performance assessments to guarantee measurable improvements in financial and operational metrics.
A Vision for the Future
The Claritev–iO Health partnership aligns with global healthcare trends emphasizing the integration of AI and data analytics into administrative and financial processes. As healthcare costs continue to rise globally, the ability to harness technology for operational excellence has become a strategic priority. The collaboration positions both companies at the forefront of this transformation, with MENA serving as a key growth market for AI-driven healthcare solutions.
