Ant Group has announced significant upgrades to its full-suite AI solutions for the healthcare sector, reinforcing its commitment to supporting hospitals, doctors, and users through cutting-edge artificial intelligence. These advancements aim to enhance operational efficiency, improve patient care, and offer personalized health services through AI-powered innovations.
Enhancing Hospital Efficiency with AI Integration
As AI adoption accelerates across industries, hospitals are leveraging advanced models to optimize operations and elevate patient care. To support healthcare service providers, Ant Group has collaborated with IT industry leaders to integrate its sophisticated healthcare large model into various All-in-One Large Model Machines . These solutions allow hospitals to deploy AI on-premises, ensuring data security and efficiency. Currently, seven leading hospitals and healthcare institutions in Beijing, Shanghai, Hangzhou, and Ningbo have adopted this technology.
Ant Group’s large model is built upon advanced foundation models, including DeepSeek R1/V3, Alibaba’s Qwen, and Ant Group’s proprietary BaiLing. With capabilities in medical reasoning and multimodal interaction, the model has consistently secured top rankings in medical knowledge Q&A in MedBench evaluations.
Additionally, Ant Group incorporates privacy-preserving computation solutions, ensuring data security and traceability. This fosters trusted collaboration between hospitals and stakeholders while maintaining strict patient confidentiality.
Beyond backend integration, Ant Group is actively involved in developing user-facing applications. For example, Angel, an AI agent developed in partnership with public medical institutions in Zhejiang Province, has facilitated over 1,000 medical facilities and handled more than 30 million interactions. Similarly, Yibaoer, an AI-powered assistant for medical insurance-related inquiries, has been widely adopted across China.
AI Doctor Assistant: Revolutionizing Medical Research and Patient Care
In January 2025, Ant Group completed the acquisition of Haodf, a premier platform specializing in online doctor consultations. This acquisition has strengthened Ant Group’s AI-driven healthcare initiatives. Together, they introduced the AI Doctor Assistant, designed to support the platform’s network of 290,000 doctors in patient education, medical record management, and clinical decision-making.
The AI Doctor Assistant has now been upgraded to facilitate scientific research, incorporating DeepSeek technology. It helps physicians quickly access relevant research articles and generate comprehensive summaries. Furthermore, the assistant can analyze patient records and medical reports, providing AI-assisted diagnoses backed by citations from medical literature. These enhancements empower doctors to make more informed decisions, improving patient outcomes while streamlining workflows.
AI Healthcare Manager: Personalized Health Services for Users
Ant Group launched the AI Healthcare Manager within the Alipay app in September 2024, enabling users to interact via voice or text for healthcare support. This feature connects users to over 30 services, including doctor matching, medical report interpretation, in-hospital navigation, and customized medical guidance. Since its launch, the AI Healthcare Manager has assisted 40 million users, demonstrating its widespread adoption.
With its latest upgrades, the AI Healthcare Manager offers even more personalized health recommendations. Users can now perform self-assessments of their health status and receive in-depth analyses of their medical reports. These innovations provide a more comprehensive approach to health management, empowering individuals to make informed healthcare decisions.
Driving Digital Transformation in Healthcare
Since 2014, Ant Group has been at the forefront of digitizing China’s healthcare sector, addressing the evolving needs of medical institutions, doctors, and insurers. The company’s innovations have contributed to greater efficiency, accessibility, and personalization in healthcare services.
Digital Medical Insurance Innovations
Ant Insurance, the online insurance brokerage platform under Ant Group, has played a pivotal role in making insurance services more accessible. In 2024 alone, insurers in China processed 7.25 million health claims through Ant Insurance, marking a 55% year-over-year increase. This surge was driven by continuous advancements in product offerings and user experience enhancements.
E-Certificates for Medical Insurance
The introduction of China’s Medical Insurance Code—an electronic certificate for basic medical insurance—has transformed how citizens access healthcare. With this initiative, Chinese residents no longer need physical medical insurance cards for hospital visits or pharmacy purchases. By the end of 2024, over 700 million people had activated their e-certificates through Alipay, further streamlining healthcare accessibility.
About Ant Group
Ant Group is dedicated to building digital infrastructure and platforms that support the service industry’s transformation. Through continuous innovation, the company aims to provide consumers, as well as small and micro businesses, with equitable access to digital financial services and everyday solutions that are convenient, sustainable, and inclusive. Ant Group remains committed to advancing AI-powered solutions that drive efficiency, security, and accessibility across the healthcare ecosystem.
With these latest AI enhancements, Ant Group continues to redefine the future of healthcare, ensuring that hospitals, medical professionals, and users benefit from cutting-edge technology tailored to their needs.
