Hackensack Meridian Health, New Jersey’s largest and most comprehensive health network, is set to launch HMH 24/7, an AI-driven solution designed to enhance primary care by seamlessly integrating virtual and in-person services. This initiative reflects Hackensack Meridian Health’s commitment to adapting to changing patient access patterns and evolving healthcare delivery systems.
Hackensack Meridian Health is launching HMH 24/7, an AI-driven platform designed to connect patients with primary care services through a blend of virtual and in-person care. This new solution, developed in collaboration with K Health, offers a seamless integration with Hackensack Meridian Health’s existing ecosystem, ensuring continuity of care and a personalized patient experience.
HMH 24/7 provides patients with easy access to clinicians for various primary care needs—sick, chronic, and preventive care—directly from their phones. Each patient is paired with a dedicated clinician, and all interactions are recorded in their Hackensack Meridian Health medical record, creating a connected care experience. K Health, known for its work with leading health systems like Cedars-Sinai, is instrumental in developing this innovative solution.
Robert Garrett, CEO of Hackensack Meridian Health, emphasized the importance of this partnership: “As primary care evolves, hybrid models integrating virtual and in-person services are essential. HMH 24/7 represents our commitment to delivering care that meets patients’ needs while leveraging our health system’s capabilities.”
Ran Shaul, co-founder and Chief Product Officer of K Health, added, “Effective primary care must be deeply integrated into a health system’s model. Our AI-driven solution, already operational in major health systems, addresses clinical burnout and enhances patient outcomes through data-driven insights.”
Set to launch this fall, HMH 24/7 utilizes K Health’s technology to give clinicians a comprehensive view of a patient’s health, enabling high-quality, data-driven care decisions. The platform ensures smooth transitions within the Hackensack Meridian Health network, supporting various services including lab tests and screening exams.
Daniel Varga, MD, Chief Physician Executive at Hackensack Meridian Health, highlighted the platform’s benefits: “HMH 24/7 enhances patient access and integrates care, demonstrating our dedication to high-quality, AI-driven primary care.”
The platform also streamlines clinical processes, automating tasks to allow doctors to focus on personalized patient care, ultimately improving health outcomes. HMH 24/7 will be available to patients with insurance accepted by Hackensack Meridian Medical Group.
About Hackensack Meridian Health
Hackensack Meridian Health is New Jersey’s largest, most comprehensive, and integrated health care network, comprising 18 hospitals and over 500 patient care locations. It offers a full range of medical services, innovative research, and high-quality care, supported by over 35,000 team members and 7,000 physicians. The network is recognized for its top-ranked hospitals and commitment to community health.
About K Health
K Health is an AI-driven primary care company focused on scalable, high-quality medical care. Its platform provides virtual primary care through leading health systems and direct-to-consumer apps, utilizing AI to enhance diagnosis and treatment. Backed by prominent investors, K Health is headquartered in New York.
